• Leverage your experience with Aged Care clients, MS Office, and relevant software to make a meaningful contribution to the community.
• Manage data entry and reporting with accuracy and efficiency.
• Work at our new Mulgrave site | Benefit from excellent salary packaging.

About the role

We are currently seeking an enthusiastic and dedicated Administration Officer to join our team, responsible for delivering excellent customer service and administrative support to the Community & Disability, Home Care team. You will play a key role in managing the administration of approximately 1,200 Home Care Packages across Victoria and over 500 Commonwealth Home Support Program (CHSP) clients. Deliver top-tier project management to ensure initiatives are completed on time and within budget, while expertly planning and reporting against key performance metrics.

•   Handle administrative tasks for Home Care Packages and CHSP compliance
•   Respond to queries via phone and email
•   Assist with package reconciliation and upgrades
•   Data entry and prepare reports and documents

About you 

• Certificate III or higher in Business Administration or relevant experience
• High proficiency in MS Outlook, Word, and Excel
• Strong time management, multitasking, and attention to detail
• Experience with Aged Care clients and Home Care Packages
• Familiarity with Carelink or similar software
• Satisfactory completion of a National Criminal Records Check

Why VMCH?

Because the people we employ make it a great place to work! In addition, VMCH will provide you with:

• A rewarding and supportive work environment, with opportunities for professional development and career progression. 
• A competitive salary plus salary packaging benefits that can increase your take-home pay. 
• A flexible and family-friendly work culture, with wellbeing initiatives and paid parental leave. 
• Employee assistance program including employee, manager, career, conflict, nutrition and lifestyle, money, family, and legal assistance.
• Discounted private health insurance, school holiday programs and car hire.
• The opportunity to open a high-interest savings account with our banking partner.
• We value diversity, champion inclusion, and encourage applicants from all backgrounds, and with all abilities, to consider joining our vibrant community.

About us

Here at VMCH our services are as diverse as the people we support. As a for-purpose organisation, love, joy, hospitality, and courage aren’t just words to us, they guide us in everything we do. While we’ve been around for over a century, we’re always moving forward. We stay true to who we are by supporting people and families to live their best lives, providing a place to call home and spaces to learn and grow.

If you meet the above criteria and are passionate about making a positive difference in people’s lives, we would love to hear from you.

To work at VMCH, you will be required to supply proof of work rights, an Australian Criminal History Check, evidence of at least 3 X Covid vaccinations and agree to comply with Child Safety standards. You may also be required to supply an International Police Check. 

We do not accept unsolicited resumes, emails and phone calls from recruitment agencies.