• Experienced Support Coordinator full time role
• Provide exceptional Support Coordination services to individuals
• Competitive salary and NFP salary packaging – join a supportive team

About the role

We have a vacancy for an innovative Support Coordinator dedicated to providing exceptional support and services to our clients. Our team is passionate about making a difference and ensuring our clients receive the best possible experience.  This is a full-time role based in either the Shepparton or Wangaratta office.

About you

You will be a highly motivated and organized Support Coordinator, the ideal candidate will be responsible for coordinating and managing support services, ensuring that our clients receive timely and effective assistance and access to required services. This role requires excellent communication skills, attention to detail, and the ability to work collaboratively with various departments.

You will be required to -

• Coordinate and manage support services for clients.
• Act as the primary point of contact for client inquiries and issues.
• Ensure timely and effective resolution of client concerns.
• Maintain accurate records of client interactions and support activities.
• Collaborate with other departments to improve support processes and client satisfaction.
• Provide regular updates and reports to management on support activities and client feedback.

You will have the following skills and experience –

• Proven experience in a support or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work independently and as part of a team.
• Proficiency in using support management software and tools.
• A proactive and problem-solving mindset.

If you have the skills and experience required for the role, please Apply Now.   We offer a competitive salary and Not for Profit salary packaging.   You will be joining a supportive team. 

Why VMCH?

Because the people we employ make it a great place to work! In addition, VMCH will provide you with:

• A competitive salary plus salary packaging benefits that can increase your take-home pay. 
• A flexible and family-friendly work culture, with wellbeing initiatives and paid parental leave. 
• Employee assistance program including employee, manager, career, conflict, nutrition and lifestyle, money, family, and legal assistance.
• Discounted private health insurance, school holiday programs and car hire.
• The opportunity to open a high-interest savings account with our banking partner.
• We value diversity, champion inclusion, and encourage applicants from all backgrounds, and with all abilities, to consider joining our vibrant community.

About us

Here at VMCH our services are as diverse as the people we support. As a for-purpose organisation, love, joy, hospitality, and courage aren’t just words to us, they guide us in everything we do. While we’ve been around for over a century, we’re always moving forward. We stay true to who we are by supporting people and families to live their best lives, providing a place to call home and spaces to learn and grow.

If you meet the above criteria and are passionate about making a positive difference in people’s lives, we would love to hear from you.

To work at VMCH, you will be required to supply proof of work rights, an Australian Criminal History Check, evidence of 3 X Covid vaccinations and comply with Child Safety standards. You may also be required to supply an International Police Check. 

We do not accept unsolicited resumes, emails and phone calls from recruitment agencies.