• Experienced Manager /Wellness Manager for new Retirement Living Precinct
• Varied person-centered role ensure residents live a vibrant, connect life
• Join a supportive team opening this exciting project

About the role

We are currently seeking a dedicated and passionate Manager / Wellness Manager to join our team at St Clare Retirement Living in Kew.   This key leadership role supports the Precinct Manager in the day-to-day operations of the precinct including lifestyle, hospitality and wellbeing services in a professional and person-centered manner ensuring residents live a vibrant, connected fulfilling lives. St. Clare is a new high end retirement living precinct. This position is full time and reports to the Precinct Manager. 

About you

You will be experienced in a Retirement Living environment, proficient in the coordination of services such as catering, maintenance and lifestyle and wellbeing needs.  Your communication, problem solving and time management skills will be excellent to equip you to manage staff, residents and supports.

• Maintain a consistent on-site presence responding to residents and staff needs promptly
• Support the Manager with daily operations including hospitality, maintenance and lifestyle
• Develop and mentor staff providing guidance when required
• Assist the hospitality team in the service delivery of the café, restaurants and social events
• Ensure safety of precinct attending to maintenance and cleaning as required
• Respond and manage any emergency calls, escalate as required, document incidents and conduct follow upwell being checks. 
• Investigate and resolve residents’ complaints and issues promptly
• Assist with a range of lifestyle and wellbeing needs, act as the first point of contact for residents
• Assist with the property tours for prospective residents, assist with the settling in of new residents
• Attend to administrative and financial requirements and reporting as required

Desirable

• Tertiary Qualifications in business administration, hospitality or aged or community services or property management
• Familiarity with the Retirement Villages Act 1986 (Vic), aged care quality standards, emergency call systems, and wellness or lifestyle initiatives is advantageous

If you have the skills, experience and drive to join this exciting project APPLY NOW. You will be joining the release this exciting project. 

What we offer

• A collaborative and energetic team environment
• Excellent salary packaging benefits
• A competitive salary
• Ongoing professional development
• A positive and supportive workplace culture 
• Employee Assistance Program

About us:

VMCH is a Catholic not-for-profit organisation, providing services including affordable housing, residential aged care, retirement living, community and disability services and specialist education to 7,600 people across Victoria. We operate in over 50 locations, have 3,300+ employees and over 600 volunteers maintaining our 24/7 service to vulnerable people across Victoria.

Here at VMCH our services are as diverse as the people we support. As a for-purpose organisation, love, joy, hospitality, and courage aren’t just words to us, they guide us in everything we do. While we’ve been around for over a century, we’re always moving forward. We stay true to who we are by supporting people and families to live their best lives, providing a place to call home and spaces to learn and grow.

If you meet the above criteria and are passionate about making a positive difference in people’s lives, we would love to hear from you.

To work at VMCH, you will be required to supply proof of work rights and current National Police Check.

Applications close 18 September 2025 Interviews may commence prior to the close date. 
We do not accept unsolicited resumes, emails and phone calls from recruitment agencies.