• Experienced dynamic Senior Retirement Living Manager
• Oversee operational management for the portfolio, growth and budgets
• Manage a high performing team, mentor and inspire the team

About the role

We are looking for a seasoned and dynamic Senior Manager to join our Retirement Living team. In this pivotal role, reporting to the Chief Retirement Living Officer, you will lead operational excellence, drive strategic growth, and ensure exceptional service delivery across our retirement living portfolio. You will be responsible for overseeing all aspects of operational management, with a strong focus on compliance with the Retirement Living Act.

About you 

You will be an experienced Senior Manager with the ability to lead and motivate a high-performing team, foster exceptional customer service to strengthen resident relationships, and drive sales initiatives to sustain high occupancy levels.

• Proven management experience in Retirement Living, Aged Care or Hospitality.
• Extensive knowledge of legislative requirements, including the Retirement Living Act.
• Exceptional leadership, negotiation, and people management skills.
• Strategic thinker with the ability to drive business growth and continuous improvement.
• Excellent communication and interpersonal skills.
• Contribute to the development and execution of growth strategies for retirement living and affordable homes.
• Strong financial acumen and experience managing budgets.
• Commitment to VMCH’s vision, mission, and values.
• Current Victorian driver’s licence, National Police Check, required

If you bring the right skills and passion, we encourage you to apply today. You'll be joining a supportive team that offers a competitive salary along with access to generous not-for-profit salary packaging benefits.

Why VMCH

Because the people we employ make it a great place to work! In addition, VMCH will provide you with:

• A collaborative and energetic team environment
• A competitive salary
• Excellent salary packaging benefits
• Ongoing professional development
• A positive and supportive workplace culture 
• Employee Assistance Program
• Grow your skills while helping others live more independently
• A chance to make a positive difference in the lives of people with disability and the community. 

 About us

VMCH is a Catholic not-for-profit organisation, providing services including affordable housing, residential aged care, retirement living, community and disability services and specialist education to 7,600 people across Victoria. We operate in over 50 locations, have 3,300+ employees and over 600 volunteers maintaining our 24/7 service to vulnerable people across Victoria.

Here at VMCH our services are as diverse as the people we support. As a for-purpose organisation, love, joy, hospitality, and courage aren’t just words to us, they guide us in everything we do. While we’ve been around for over a century, we’re always moving forward. We stay true to who we are by supporting people and families to live their best lives, providing a place to call home and spaces to learn and grow.

As an employee of VMCH you will be provided with ongoing personal and professional development, career pathways opportunities, a positive and supportive workplace culture, and excellent salary packaging benefits.

If you meet the above criteria and are passionate about making a positive difference in people’s lives, we would love to hear from you!

To work at VMCH, you will be required to supply proof of work rights, a NDIS Screening Check and Working with Children Check.

We do not accept unsolicited resumes, emails and phone calls from recruitment agencies

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