• Own your portfolio, build real relationships — flexible, community-based case management
• More time with clients, less admin — deliver person-centred care coordination
• Support older Australians with your Home & Community Care expertise

About the role

We are currently recruiting for a full-time Care Partner based in Mulgrave, supporting clients across the Northern Metro & Eastern Metro region.

• Deliver high-quality, person‑centred care to clients in their homes and communities
• Conduct comprehensive assessments, develop care plans and coordinate services
• Empower clients and carers to make informed choices about their care
• Ensure compliance with aged care quality standards and organisational policies
• Maintain accurate case notes, documentation and client confidentiality
• Work collaboratively within a supportive, multidisciplinary team and escalate concerns where required

About you 

You are compassionate, adaptable, and genuinely committed to making a positive difference in people’s lives. With strong communication skills and a person-centered approach, you thrive in a role where every day brings new opportunities to support, empower, and connect with others.

Essential 

• Diploma qualification in a relevant field or higher (e.g. Diploma, Advanced Diploma, Bachelor's degree or above)
• Experience as a Care Partner or Case Manager within Support at Home, Home Care Packages
• Excellent communication and computer skills
• Understanding of aged care reforms and quality standards
• Ability to work autonomously and manage competing demands
• Commitment to customer service, cultural diversity, and workplace safety
• Willingness to travel as required and a current Victorian driver’s licence
• Satisfactory National Police Check

Desirable

• Knowledge of Carer Recognition Acts and relevant service frameworks (e.g., HCP, CHSP)
• Experience working with people from diverse backgrounds

What’s possible

• Rewarding work, within a supportive environment
• Professional development and career progression opportunities
• Competitive salary + salary package (with potential for increased take-home pay)
• Flexible, family friendly work culture
• Wellbeing initiatives and paid parental leave
• Employee assistance program (EAP) for you and close family members, with confidential counselling if ever needed (incl. personal assistance)
• Discounts on private health insurance, school holiday programs and car hire
• Open a high-interest savings account via our banking partner (optional)
• Join a place where diversity and inclusion lives, breathes and thrives

More about us

VMCH is a for-purpose organisation guided by values of Love, Joy, Hospitality, Courage, Kindness, Respect, Compassion, and Inclusion. At 54 Victorian sites, our services support individuals and families to live their very best lives. Through residential aged care, disability, at-home aged care, retirement living, affordable housing and specialist education.

Please note all applicants to this position require relevant work permits or Australian residency. NDIS Worker Screening and relevant Police Checks are undertaken at VMCH. We do not accept unsolicited resumes, emails and phone calls from Recruitment Agencies.

For the latest VMCH roles, also visit https://careers.vmch.com.au/jobs/search