As the Change Manager, you'll play a pivotal role in driving successful organisational change within our Transformation Delivery team. Reporting to the Manager of Organisational Change, you'll be immersed in the operational environment, providing an overarching view of what is required to manage interdependencies and stakeholder relationships across operational change initiatives.  

This is a hands-on position where you'll need to roll up your sleeves and collaborate closely with frontline teams, business stakeholders and project teams. With a firm grasp of the complexities involved, you'll navigate seamlessly through the intricacies of BAU change, delivering interim solutions that support frontline efficiency. You'll bring a cohesive approach to communicating change, managing stakeholder relationships, and setting a cadence of regular touch points to ensure a seamless experience for all parties involved.  

You’ll contribute to:  

• Leading the planning, implementation and evaluation of change management strategies across our operational change and project portfolio. 

• Enabling successful transitions for individuals, teams and the organisation from current to future states.  

• Minimising resistance and increasing adoption through effective change management practices.  

• Building organisational change capability and maturity through mentoring and capability uplift initiatives.  

A bit about you:  

• Deep experience managing change on large, complex initiatives, ideally gained in similar regulated sectors like insurance, banking or financial services where navigating compliance and legislation is critical.  

• Experience working across multiple operational and/or strategic programs, working closely with senior leaders, managing competing priorities and dependencies across both small and large-scale change projects.  

• Strong understanding of contemporary change practices, methodologies, tools and behavioural science concepts.   

• Excellent communication, stakeholder engagement and influencing skills across all levels with the ability to work through a high degree of ambiguity and change.   

• Commitment to developing practical, tactical strategies that drive sustainable change adoption.