WorkCover Queensland is entering an exciting new chapter, guided by a renewed strategic focus and strong executive leadership shaping our 2030 Strategy. We’re embarking on an enterprise-wide transformation to strengthen our impact and continue making a positive difference in people’s lives.
The Opportunity
This is a hands‑on Product Designer role where you’ll see your work move from idea to implementation and into the hands of real users.
You’ll be embedded in a delivery squad, working in agile ways of working to design and improve digital products that matter. From running usability testing and benchmarking designs, to shaping change through Ignition workshops that bring product, tech and business together, you’ll help uncover needs, explore opportunities and design confident, accessible solutions.
You’ll be involved end‑to‑end: testing assumptions, iterating based on feedback, partnering closely with developers to understand how designs are built, and refining work through design team huddles and 1:1s. Your work will directly influence customer experiences and outcomes through continuous improvement initiatives (Minor Works program) that have meaningful impact.
This is a role for someone who wants to grow their product design craft in a supportive, delivery‑focused environment.
About You
You’re Product Designer who’s confident in your design thinking, curious about how things work, and comfortable backing your decisions with evidence.
You bring:
- At least 2 years’ experience as a Product Designer working within an agile delivery environment
- A strong foundation in UI/UX and product design, supported by a relevant qualification or equivalent practical experience
- Demonstrated experience designing and prototyping in Figma
- Ability to plan and conduct usability testing, synthesise the insights and share back to stakeholders.
- Proven ability to collaborate effectively with developers, with an understanding of technical constraints and build considerations
- Sound knowledge of usability, accessibility and inclusive design principles, with experience applying these in practice
- Experience working within cross‑functional delivery squads, contributing to agile ceremonies and continuous improvement
- A commitment to continuous learning, with an openness to feedback and a willingness to iterate and improve design outcomes
- A collaborative approach, valuing design as a team practice, receiving feedback and contributing positively to a respectful, inclusive workplace culture
Why Join Us
Our vision is to be the best workers’ compensation insurer, making a positive difference to people’s lives and keeping Queenslanders working. At WorkCover, we deliver with heart, own our outcomes, work best together and stay open to what’s possible - and we’re looking for people who share these values
When you join us, you’ll benefit from:
- A purpose‑driven organisation where your work genuinely makes a positive impact on Queenslanders’ lives
- A collaborative and supportive team environment that values empathy, trust and working together
- Hybrid work arrangements that support flexibility and work–life balance
- Personalised learning and development opportunities to support your growth and career progression
- A holistic health and wellbeing program designed to support you both professionally and personally
- Industry‑competitive salaries
- A generous superannuation scheme, including co‑contribution
- Study assistance to support ongoing education and professional development
You can find out more about what it’s like to work with us by visiting Working at WorkCover Qld.
How do I apply?
If this sounds like you, we’d love to hear from you. Applications close 4pm Wednesday 27th May.
We are committed to ensuring WorkCover reflects the diversity of the Queensland community. We welcome applications from First Nations peoples, members of the LGBTQIA+SB community, people of all ages, people who are neurodivergent, people with disability, and people from culturally and linguistically diverse backgrounds.
Acceptance of applications submitted after advertising closes is at the discretion of the selection panel.
To ensure you have the best and most inclusive experience, please let us know if you require any reasonable adjustments or accommodations to help you confidently showcase your skills and potential. You can contact us at recruitment@workcoverqld.com.au or let our recruitment team know during your conversation with them.
Pre-employment checks will be conducted on all prospective employees. This includes a Right to Work in Australia Check, Police Check, Education Check, Reference Check, and where appropriate a Visa Check. The information provided will be treated as confidential in accordance with the Information Privacy Act 2009 (Qld). All permanent appointments are subject to a probationary period in accordance with our policy.
