Customer Service Officer
Join Our Vibrant Customer Service Team at Cleanaway!
Are you ready to embark on a rewarding career where you can make a real difference? Cleanaway, Australia's leading waste management company, is seeking enthusiastic individuals to join our dynamic Customer Service team!
About Cleanaway:
When you start to think of waste as a resource, it opens up a world of possibilities. Cleanaway is the largest waste management company in Australia providing sustainable waste management solutions to a range of customers including councils, small businesses, large corporate entities and government agencies to provide sustainable waste management solutions.
About the Role:
As a Customer Service Officer at Cleanaway, you'll be at the forefront of delivering exceptional service and ensuring operational excellence. Here's what you'll do:
- Engage with customers via phone, email, and online platforms, providing expert assistance and resolving inquiries efficiently.
- Collaborate closely with internal teams to coordinate service requests, schedule collections, and manage customer accounts.
- Proactively communicate service updates, promotions, and initiatives to our valued customers.
- Maintain accurate records of customer interactions and contribute to continuous improvement initiatives.
What We’re Looking For:
We're looking for passionate individuals who thrive in a fast-paced environment and love to engage with customers:
- Excellent communication skills with a positive and energetic attitude.
- Strong problem-solving abilities and keen attention to detail.
- Ability to juggle multiple tasks and prioritise effectively.
- While previous customer service experience is a plus, we welcome candidates with a passion for customer satisfaction and a desire to learn!
What We Offer:
- A competitive salary (because you're worth it!).
- Opportunities to learn and grow – we're all about helping you be the best you can be.
- A supportive and empowering work environment – we're like one big happy family!
- Employee share program – because we're all in this together!
- Great staff benefits – like discounts on shopping and private health insurance.
If you're ready to join our fabulous team and make a real difference, then we want to hear from you! Apply now and let's make magic happen together!
Cleanaway is an equal opportunity employer and encourages diversity and inclusion. We welcome applications from all fabulous individuals who are ready to shine!
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Applications close:
- Vacancy no:
- 518871
- Work type:
- Casual
- Location:
- Dandenong South VIC Australia
- Categories:
- Customer Service
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