About Us

Join us at Cleanaway and contribute to making a sustainable future possible, together.

We transform waste into resources and renewable energy.  When you start to think of waste as a resource, it opens a world of possibilities.

As a high growth, ASX listed organisation with over 7500 employees, our goal is to be recognised by our customers as the most innovative and sustainable waste management company with industry leading HSE performance.  We are Australia’s largest company in this sector, providing essential services to millions of customers and communities nationally.

The Opportunity

You will act as a crucial link between our major customers and various business units, ensuring seamless delivery of waste management solutions. In this role, you’ll oversee everything from initial inquiries and solution coordination to quote preparation, account setup, and ongoing client support. If you’re adept at working cross-functionally, resolving complex issues, and managing detailed client reports, this role is for you!

Key responsibilities will include, but not be limited to:

• Act as the primary point of contact for our major customer, handling inquiries and collaborating with internal teams to deliver customized waste management solutions.
• Engage with multiple business units to discuss client requirements, gather pricing, and develop comprehensive quotes for various types of waste services.
• Present quotes to clients, handle purchase orders, and establish accounts, ensuring a seamless transition from proposal to service delivery across business units.
• Address client service needs, including resolving invoice disputes, coordinating with drivers, and managing operational requirements.
• Prepare and organize detailed waste management reports for clients, handling multiple reports and gathering necessary data, to ensure accuracy and timeliness.
• Work closely with procurement to manage purchase orders and ensure all services meet client specifications and compliance standards.

About You

• Proven experience in client service, account management, or client relations, with the ability to manage complex client interactions and deliver a seamless end-to-end experience.
• Strong organizational and multitasking skills, coordinating across cross functional teams, and handling time-intensive reporting requirements.
• Excellent communication skills for interacting with diverse teams and clients, with a knack for mediating and problem-solving.
• Familiarity with procurement systems and purchase order management.
• Proficiency in MS Office Suite (Excel, Word, Outlook) and experience with CRM is essential.

Why join Cleanaway? 

• Competitive salary package
• Flexible working arrangements
• Career opportunities in a high growth, Australian business
• Supportive and safe work environment
• Paid parental leave
• Great company benefits: Employee share program, company discounts, salary packaging, flu vaccinations, EAP, discounts on private health insurance and more.

Our Process

Our recruitment process involves a number of checks including, but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences and right-to-work status.

We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds.

If you require any adjustments during the recruitment process, please contact us by emailing inclusion@cleanaway.com.au.

Join us on our exciting journey towards a sustainable future.

Simply click the Apply button or visit https://www.cleanaway.com.au/about-us/careers and let's make a positive impact together.

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