About Us

Join us at Cleanaway and contribute to making a sustainable future possible, together.

We transform waste into resources and renewable energy. When you start to think of waste as a resource, it opens a world of possibilities.

As a high growth, ASX listed organisation with over 7500 employees, our goal is to be recognised by our customers as the most innovative and sustainable waste management company with industry leading HSE performance. We are Australia’s largest company in this sector, providing essential services to millions of customers and communities nationally.

HR Case Management Specialist

Are you a skilled HR professional with a passion for managing complex cases? Do you excel at workplace investigations and navigating challenging scenarios with professionalism and care? Join us as an HR Case Management Specialist, where your expertise will directly impact workplace fairness and compliance.

About the Role

As an HR Case Management Specialist, you’ll manage a variety of HR cases, with a primary focus on workplace investigations. From planning and evidence collection to reporting and compliance, you’ll be the go-to expert for handling sensitive and complex issues. Your role will also include managing non-work-related injury cases and abandonment of employment matters, ensuring consistency and adherence to best practices.

Key Responsibilities

• Workplace Investigations: Conduct investigations, gather evidence (e.g., emails, CCTV, witness statements), draft allegations, and deliver detailed findings.
• Case Management: Oversee non-work-related return-to-work processes and abandonment of employment cases.
• Collaboration: Partner with HR Business Partners (HRBPs) to ensure seamless communication and updates, while they manage the broader disciplinary process.
• Compliance: Ensure all practices align with industrial instruments, legislation, and regulatory requirements.
• Reporting: Prepare clear, comprehensive reports for each case, ensuring accuracy and professionalism.

About You

You’re driven by the challenge of untangling complex issues and providing clarity through detailed investigation processes. You’re energized by a fast-moving environment and take pride in being the subject matter expert. While you don’t need to be involved in final outcomes, your meticulous approach ensures all your findings are thorough and actionable.

Experience Required:

• Proven experience managing complex workplace investigations.
• A background in employee relations (ER) or industrial relations (IR), particularly in blue-collar or highly unionised environments.
• Strong understanding of labour laws, regulations, and compliance standards.
• Exceptional stakeholder management and communication skills.
• Familiarity with handling a variety of HR issues, including injury management and abandonment cases.
• Legal experience or a background in law is highly desirable, though not required.

Why Join Us?

• Flexible working arrangements – set your own schedule and work from home when not on-site.
• A collaborative and supportive team environment.
• Opportunities to work on diverse and meaningful cases, making a real impact on workplace culture.
• Competitive Salary Package
• Learning and development opportunities and Scope for growth within the business
• Great staff benefits program including novated car leasing and salary sacrificing on work-related purchases, Employee share program discounts on private health insurance and more

Our Process:

Our recruitment process involves a number of checks including, but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences and right-to-work status.

• We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds.
• If you require any adjustments during the recruitment process, please contact us by emailing inclusion@cleanaway.com.au.
  Join us on our exciting journey towards a sustainable future.
• Simply click the Apply button below or visit https://www.cleanaway.com.au/about-us/careers and let's make a positive impact together.

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