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Customer Service & Administration Supervisor

About Us

Join us at Cleanaway and contribute to making a sustainable future possible, together.

We transform waste into resources and renewable energy.  When you start to think of waste as a resource, it opens a world of possibilities.

As a high growth, ASX listed organisation with over 7500 employees, our goal is to be recognised by our customers as the most innovative and sustainable waste management company with industry leading HSE performance.  We are Australia’s largest company in this sector, providing essential services to millions of customers and communities nationally.

 

The Opportunity

We’re thrilled to offer a unique opportunity for a Customer Service & Administration Supervisor to join us in supporting the teams across Queensland & WA.

Supported by the National Customer Service and Administration Lead, this high-impact role will see you be the driving force behind our commitment to operational excellence, overseeing a team of 8 CSOs and administrative staff across your portfolio. 

 

About You:
A hands-on, proactive approach with an exceptional track record leading teams and delivering exceptional customer service in multi-site contact centers for a large enterprise. If you are ready to bring fresh ideas to Cleanaway Daniels Health, we'd love to hear from you.

  • You have a track record of building high-performing, engaged teams and thrive on coaching others toward excellence.
  • Excellent communication, presentation, and analytical skills, with the confidence to influence across all levels of the business.
  • Making data-backed decisions and implementing improvements to optimise outcomes.
  • IT Savvy and can pick up databases and CS programs quickly. 
  • Your supportive, hands-on style fosters a culture of trust, integrity, and value, driving continuous improvement in customer service.
  • Whilst you bring fresh ideas, you are coachable and thrive in an environment to learn and develop your skills. 

 

Why join Cleanaway? 

  • Attractive salary package
  • Flexible working arrangements
  • Career opportunities in a high growth, Australian business
  • Supportive and safe work environment
  • Paid parental leave
  • Great company benefits: Employee share program, company discounts, salary packaging, flu vaccinations, EAP, discounts on private health insurance and more.

 

Our Process

Our recruitment process involves a number of checks including, but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences and right-to-work status.

We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds.

If you require any adjustments during the recruitment process, please contact us by emailing inclusion@cleanaway.com.au.

Join us on our exciting journey towards a sustainable future.

Simply click the Apply button or visit https://www.cleanaway.com.au/about-us/careers and let's make a positive impact together.

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Applications close: E. Australia Standard Time


Vacancy no:
520785

Work type:
Permanent - Full Time

Location:
Yatala QLD Australia

Categories:
Management, Administration, Customer Service

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Work type

Site

State

QLD

Categories

Join us and be part of the team.
7500+ people
Servicing our customers and communities across Australia with a focus on safety and quality
~330 sites
including
~130 EPA Licensed Sites
Allow us to partner with customers large and small to help them achieve their sustainability goals
6100+ Vehicles
(Includes heavy and light road vehicles, site based industrial vehicles and trailers)
With one of the largest national fleets and a network of prized assets, we can service every corner of Australia
ASX100 listed
Strong performance doesn't just benefit investors it means we can provide surety to customers and our team
~242GWh generated in FY23
Just one of the ways we're making a sustainable future possible.
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