About Us

Join us at Cleanaway and contribute to making a sustainable future possible, together.

We transform waste into resources and renewable energy.  When you start to think of waste as a resource, it opens a world of possibilities.

As a high growth, ASX listed organisation with over 7500 employees, our goal is to be recognised by our customers as the most innovative and sustainable waste management company with industry leading HSE performance.  We are Australia’s largest company in this sector, providing essential services to millions of customers and communities nationally.

The Opportunity

We are looking for a highly motivated and organised individual to join our team as an Operations Coordinator. This critical role, based in Willawong, QLD, is part of our experienced operations team and ensures the efficient completion of daily services while maintaining compliance with agreed standards, contractual obligations, and regulations.  Additionally, you will also.

• Act as a key internal liaison to co-ordinate customer service, helping to ensure all services meet contracted requirements deliver consistently high service standards
• Liaise with operational and branch management to continuously improve service delivery, resolve issues and ensure new work opportunities are evaluated in a timely manner
• Maintain customer service standards and identify service solutions to assist customer retention
• Be the first point of contact for a wide range of stakeholders, such as builders/local residences , transport, technical team and our operational team
• Liaise with customers to ensure service and contract requirements are met and jobs are completed within expected timeframes
• Liaise with operational teams and our technical sales teams to ensure capacity and capability are aligned

About You

You will have a high level of communication and interpersonal skills and pride yourself on your ability to deliver value to customers. Operating in a fast-paced, dynamic work environment, you will bring the following skills to the position:

• Experience with Workplan (preferred but not essential)
• HR Licence (preferred but not essential)
• Proven experience in the Transport and Logistics or Service Delivery industries
• Proficiency in Microsoft Office, particularly Excel, is essential
• Strong communication skills, with the ability to collaborate effectively within a team and manage multiple priorities
• Exceptional time management abilities, with a proven track record of prioritising tasks and meeting deadlines in a fast-paced environment

Why join Cleanaway?

• Competitive salary package
• Flexible working arrangements
• Career opportunities in a high growth, Australian business
• Supportive and safe work environment
• Paid parental leave
• Great company benefits: Employee share program, company discounts, salary packaging, flu vaccinations, EAP, discounts on private health insurance and more

Our Process

Our recruitment process involves a number of checks including, but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences and right-to-work status.

We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds.

If you require any adjustments during the recruitment process, please contact us by emailing inclusion@cleanaway.com.au.

Join us on our exciting journey towards a sustainable future.

Simply click the Apply button below or visit https://www.cleanaway.com.au/about-us/careers and let's make a positive impact together.