About Us

Join us at Cleanaway and contribute to making a sustainable future possible, together.

We transform waste into resources and renewable energy.  When you start to think of waste as a resource, it opens a world of possibilities.

As a high growth, ASX listed organisation with over 7500 employees, our goal is to be recognised by our customers as the most innovative and sustainable waste management company with industry leading HSE performance.  We are Australia’s largest company in this sector, providing essential services to millions of customers and communities nationally.

The Opportunity

We’re looking for a detail-oriented and proactive Administration Officer to join our team on a part-time basis (3 days per week). In this role, you’ll provide critical support to our operations by managing customer account administration with a strong focus on accuracy and customer satisfaction.

Your day-to-day tasks will include setting up new customer accounts, actioning service cancellations, coordinating bin cleans, and managing bin exchanges (such as when customers require a different bin size). You will work closely with internal stakeholders across operations, sales, and customer service to ensure all requests are processed accurately and on time.

Key responsibilities will include, but not be limited to:

• Set up and maintain customer accounts in internal systems.
• Ensure data accuracy and compliance with company processes and policies.
• Manage bin clean setups and coordinate scheduling with operations.
• Facilitate bin exchanges, including changes to bin size or service requirements.
• Develop positive working relationships with other support functions and stakeholders. 

About You

• Proven experience in an administrative role.
• Strong attention to detail and a proactive approach
• Good working knowledge of Microsoft Office Suite.
• Excellent communication and organisational skills.
• Positive attitude, willingness to learn, and ability to work independently with minimal supervision.

Why join Cleanaway? 

• Attractive salary package
• Career development opportunities
• Paid parental leave
• Great company benefits: Annual employee share plan offer, novated leasing through SG Fleet or Smart Group, optional flu vaccinations, EAP access, discounts on private health insurance, company discounts + much more! 

Our Process

Our recruitment process involves a number of checks including, but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences and right-to-work status.

We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds.

If you require any adjustments during the recruitment process, please contact us by emailing inclusion@cleanaway.com.au.

Join us on our exciting journey towards a sustainable future.

Simply click the Apply button or visit https://www.cleanaway.com.au/about-us/careers and let's make a positive impact together.

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