About Us

Join us at Cleanaway and contribute to making a sustainable future possible, together!

We transform waste into resources and renewable energy.  When you start to think of waste as a resource, it opens a world of possibilities.

As a high growth, ASX listed organisation with over 10,000 employees, our goal is to be recognised by our customers as the most innovative and sustainable waste management company with industry leading HSE performance.  We are Australia’s largest company in this sector, providing essential services to millions of customers and communities nationally.

The Opportunity

Reporting to the Customer Service Team Leader, this role is a pivotal part of our skip bin hire operations. You will be responsible for delivering exceptional customer service while providing operational support to the team. Here’s what you’ll do:

• Engage with customers via phone, email, and online platforms, assisting with enquiries, providing quotes and booking jobs.
• Collaborate closely with internal teams ensuring smooth daily operations
• Enter run sheets, schedule collections and set up customer accounts
• Support the team with data entry and operational tasks
• Maintain accurate records of customer interactions and contribute to continuous improvement initiatives. 

About You

Our ideal candidate is highly organised, has strong communication skills, and enjoys being part of a collaborative and dynamic team. You will have:

• Excellent communication, a professional manner and comfortable talking on the phone
• Knowledge of the Mornington Peninsula area is advantageous
• Good computer knowledge with the ability to learn new systems
• Strong problem-solving abilities and keen attention to detail.
• Ability to juggle multiple tasks and prioritise effectively.
• While previous customer service experience is a plus, we welcome candidates with a passion for customer satisfaction and a desire to learn!

Why join Cleanaway?

• Competitive salary package
• Career opportunities in a high growth, Australian business
• Supportive and safe work environment
• Paid parental leave
• Great company benefits: Employee share program, company discounts, salary packaging, flu vaccinations, EAP, discounts on private health insurance and more.

Our Process

Our recruitment process involves a number of checks including, but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences and right-to-work status.

We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds.

If you require any adjustments during the recruitment process, please contact us by emailing inclusion@cleanaway.com.au.

Join us on our exciting journey towards a sustainable future.

Simply click the Apply button below or visit https://www.cleanaway.com.au/about-us/careers and let's make a positive impact together.