About Us

Join us at Cleanaway and contribute to making a sustainable future possible, together.

We transform waste into resources and renewable energy.  When you start to think of waste as a resource, it opens a world of possibilities.

As a high growth, ASX listed organisation with over 7500 employees, our goal is to be recognised by our customers as the most innovative and sustainable waste management company with industry leading HSE performance.  We are Australia’s largest company in this sector, providing essential services to millions of customers and communities nationally.

The Opportunity

As the ER Advisory Manager, you will provide day-to-day leadership to a team of ER Advisors, overseeing workflow, capacity and case allocation. You will act as the primary escalation point for complex ER matters, partnering closely with senior leaders and HR Business Partners to deliver pragmatic, compliant and commercially sound outcomes.

You will also play a pivotal role in shaping ER capability through coaching, projects and process improvement initiatives, supported by strong reporting, governance and stakeholder engagement.

Key responsibilities will include, but not be limited to:

• Manage daily workflow, resourcing, case allocation and capacity planning
• Provide expert guidance and advice to ER Advisors on complex and sensitive matters
• Act as the escalation point for the business on high-risk ER issues
• Partner with HR and business leaders to deliver practical, commercial ER outcomes
• Lead and contribute to ER-related projects and initiatives
• Oversee reporting, administration and follow-up, ensuring accuracy and timeliness
• Analyse trends, SLAs and case data to identify improvement opportunities
• Manage and oversee the ER chargeback process

About You

• Proven experience in Employee Relations advisory and people leadership
• Strong working knowledge of workplace relations and employment legislation
• Demonstrated ability to manage complex ER matters and escalations
• Confident stakeholder manager, comfortable engaging with senior leaders
• Strong analytical and reporting capability, with a focus on continuous improvement
• Highly organised, with the ability to manage competing priorities in a fast-paced environment
• Collaborative leadership style with a coaching mindset

Why join Cleanaway? 

• Competitive salary package
• Flexible working arrangements
• Career opportunities in a high growth, Australian business
• Supportive and safe work environment
• Paid parental leave
• Great company benefits: Employee share program, company discounts, salary packaging, flu vaccinations, EAP, discounts on private health insurance and more.

Our Process

Our recruitment process involves a number of checks including, but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences and right-to-work status.

We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds.

If you require any adjustments during the recruitment process, please contact us by emailing inclusion@cleanaway.com.au.

Join us on our exciting journey towards a sustainable future.

Simply click the Apply button or visit https://www.cleanaway.com.au/about-us/careers and let's make a positive impact together.

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