About Us

Join us at Cleanaway and contribute to making a sustainable future possible, together. We transform waste into resources and renewable energy.  When you start to think of waste as a resource, it opens a world of possibilities.

As a high growth, ASX listed organisation with over 10,000 employees, our goal is to be recognised by our customers as the most innovative and sustainable waste management company with industry leading HSE performance.  We are Australia’s largest company in this sector, providing essential services to millions of customers and communities nationally.

The Opportunity

As a Key Account Manager, you will be responsible for driving customer retention, supporting targeted new business growth, and delivering commercial optimisation across a portfolio of strategic accounts.

This role focuses on building long-term partnerships, driving contract renewals, shaping pricing strategies, and delivering integrated, cross-service solutions.

This is an exciting, newly created position based in Brisbane, established to support the region’s growth and its unique operating environment.

The role requires a high level of travel, with responsibility for managing key accounts across Central and North Queensland, as well as the Northern Territory.

What You’ll Do

Customer & Portfolio Management

• Manage a portfolio of key accounts across total waste management services
• Deliver retention, renewals and revenue growth against portfolio targets

Commercial & Financial Performance

• Develop and execute account plans to maximise revenue, margin and share of wallet
• Lead renewals, pricing strategies and commercial negotiations
• Prepare and manage quotes, tenders and proposals

Growth & Collaboration

• Identify and deliver cross-sell opportunities across service lines
• Collaborate with internal teams to deliver a unified customer proposition

Governance & Reporting

• Maintain accurate CRM, pipeline and forecasting data

About You

You are an experienced Key Account Manager who thrives in complex environments and understands how to balance customer value with commercial outcomes.

You will bring:

• Proven experience managing key or national accounts in a multi service or complex B2B environment
• Strong negotiation, relationship management and influencing capability
• Demonstrated commercial and financial acumen
• A consultative farmer style approach focused on retention and growth
• Strong stakeholder management across internal and external groups
• High discipline in CRM, reporting and account planning

Experience in FMCG, waste, environmental services, logistics, infrastructure or industrial services is highly regarded.

Why join us

• Attractive salary package and an opportunity to earn (easily achievable) commissions
• Career development opportunities
• Paid parental leave
• Great company benefits: Annual employee share plan offer, novated leasing through SG Fleet or Smart Group, optional flu vaccinations, EAP access, discounts on private health insurance, company discounts + much more! 

Our Process

Our recruitment process involves a number of checks including, but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences and right-to-work status.

We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds.

If you require any adjustments during the recruitment process, please contact us by emailing inclusion@cleanaway.com.au.

Join us on our exciting journey towards a sustainable future.

Simply click the Apply button or visit https://www.cleanaway.com.au/about-us/careers and let's make a positive impact together.

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