About Us

Join us at Cleanaway and contribute to making a sustainable future possible, together.

We transform waste into resources and renewable energy.  When you start to think of waste as a resource, it opens a world of possibilities. As a high growth, ASX listed organisation with over 10,000 employees, our goal is to be recognised by our customers as the most innovative and sustainable waste management company with industry leading Health, Safety and Environment (HSE) performance.  We are Australia’s largest company in this sector, providing essential services to millions of customers and communities nationally.

The Role

As the Products, Sales & Services Lead you will be responsible for owning and governing Cleanaway’s product and services offering from a sales enablement and operational readiness perspective.

This role ensures that product and service information is accurate, consistent, clearly structured and sales-ready, enabling sales, customer service and operational teams to confidently scope, quote and deliver Cleanaway solutions.

Operating as part of the Sales Excellence function, this role sits at the intersection of sales, operations, commercial, marketing and systems, translating complex service detail into clear, usable and commercially effective product information.

Key Accountabilities

Product and Services Ownership

• Own and manage Cleanaway’s end-to-end product and services catalogue across digital and print formats
• Ensure product and service information is accurate, current and aligned to operational capability
• Maintain clear product structures, naming conventions, hierarchies and definitions
• Act as the central point of accountability for catalogue integrity and governance

Sales Enablement and Commercial Support

• Translate product and service detail into clear, sales-ready materials including product sheets, summaries and reference guides
• Support sales teams with accessible, easy-to-use product information and enablement resources
• Ensure product information supports accurate quoting, service scoping and contract documentation
• Monitor catalogue usage and adoption to identify gaps, complexity or improvement opportunities

Cross-Functional Collaboration

• Work closely with Sales, Marketing, Commercial, Pricing, Product SMEs, Operations and IT
• Coordinate inputs from multiple stakeholders to validate and maintain product information
• Ensure consistent product representation across CRM, ERP, sales enablement tools and customer-facing materials
• Present a single, aligned product and services offering across the organisation

Systems, Assets and Continuous Improvement

• Own and maintain catalogue assets including product guides, matrices, playbooks and digital resources
• Ensure product data is correctly integrated across enterprise systems
• Lead catalogue updates, version control and approval workflows
• Use data and feedback to drive continuous improvement in catalogue quality, usability and effectiveness

Governance, Risk and Reporting

• Maintain strong governance over product data, documentation and change control
• Identify and mitigate risks related to inaccurate or inconsistent product information
• Monitor data quality, usage and performance metrics to inform improvements
• Ensure all activities align with safety, compliance and operational requirements

About You

You are a highly organised, detail-driven professional who enjoys creating structure, clarity and consistency in complex environments.

You will bring:
• Experience managing product catalogues, service libraries or structured product information in an enterprise environment
• Strong ability to translate technical or operational detail into clear, sales-ready content
• Experience working across CRM, ERP and sales enablement platforms
• Strong stakeholder management across sales, operations, marketing, IT and commercial teams
• High attention to detail with a disciplined approach to governance and data quality
• Confidence using data and insights to inform decisions and improvements

Experience in industrial services, utilities, infrastructure or complex service organisations is highly regarded.

Why join Cleanaway?

• Attractive salary package and an opportunity to earn (easily achievable) commissions
• Career development opportunities
• Paid parental leave
• Great company benefits: Annual employee share plan offer, novated leasing through SG Fleet or Smart Group, optional flu vaccinations, EAP access, discounts on private health insurance, company discounts + much more! 

Our Process

Our recruitment process involves a number of checks including, but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences and right-to-work status.

We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds.

If you require any adjustments during the recruitment process, please contact us by emailing inclusion@cleanaway.com.au.

Join us on our exciting journey towards a sustainable future.

Simply click the Apply button or visit https://www.cleanaway.com.au/about-us/careers and let's make a positive impact together.

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