Sales Support & Enablement Manager

National role | Report to Head of Sales Excellence | Flexible location + 2 days WFH

Help shape a brand‑new, high‑performing Sales Excellence function that enables our SME, KAM and Platinum sales teams to operate at their best. This role ensures every salesperson has reliable tools, clean data, strong processes, and accurate reporting, thereby lifting productivity, customer experience, and commercial confidence nationwide.

Why this role matters

Reporting directly to the Head of Sales Excellence, you will lead the national Sales Support & Enablement team within the Sales Excellence pillar. Your work underpins the performance of our entire sales organisation, from data discipline to customer reporting to CRM governance.

This is a rare chance to build a new function, set the standards, and elevate sales excellence across Cleanaway. We offer long‑term role security, flexible work (including 2 days WFH), and a highly collaborative culture where we learn, grow and achieve together.

What you’ll do

• Lead and develop a multi‑state team across sales support, reporting, systems and administration
• Lift sales productivity through clean data, reliable reporting and strong enablement practices
• Ensure accurate and timely customer, environmental and sales performance reporting
• Own CRM governance and system discipline across all sales teams
• Standardise processes, SLAs and workflows; drive automation and continuous improvement
• Partner with Sales, Operations, Commercial, Marketing and Customer teams to remove friction and improve the end‑to‑end experience

What you’ll bring

• Experience leading sales support, enablement or multi‑site admin teams in a complex or regulated service environment is highly regarded.
• Hands‑on CRM governance and system administration (Salesforce is highly regarded)
• Strong reporting, analytics and performance monitoring capability
• Proven ability to embed SLAs, operating rhythms and process improvements
• Excellent stakeholder management across diverse functions, both on teams and via face-to-face
• A continuous‑improvement mindset and strong attention to detail

Why Cleanaway

• Attractive salary package + annual review
• Flexibility, including 2 days WFH
• Career development pathways
• Paid parental leave
• Employee share plan, novated leasing, health insurance discounts, EAP + more
• Join a supportive, collaborative and high‑performing Sales Excellence team

Apply now

Join a purpose‑driven organisation committed to our 2030 strategy, building a circular economy, reducing waste to landfill, transforming materials into new resources, and creating cleaner, more sustainable communities across Australia.

In this role, you’ll directly support the teams who help customers minimise waste, improve recycling outcomes and make better environmental decisions every day. Your leadership in Sales Excellence will contribute to a future where less is wasted and more is recovered, helping Cleanaway deliver on its mission to make a sustainable future possible.

If you're ready to shape a new national function, set industry‑leading standards and be part of a collaborative team that grows together, click Apply and help us change the way Australia thinks about waste.

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