Join Australia’s leader in sustainable, total waste management solutions.



Control Room Team Leader

About Us

Join us at Cleanaway and contribute to making a sustainable future possible, together.

We transform waste into resources and renewable energy.  When you start to think of waste as a resource, it opens a world of possibilities.

As a high growth, ASX listed organisation with over 10,000 employees, our goal is to be recognised by our customers as the most innovative and sustainable waste management company with industry leading HSE performance.  We are Australia’s largest company in this sector, providing essential services to millions of customers and communities nationally.

 

The Opportunity

As we actively implement In-Vehicle Monitoring Systems (IVMS) across our fleet, we are seeking an experienced Control Room Team Leader to lead our Operators in our brand new, state-of-the-art Control Centre.

The Control Room will also be managing the Mobile Plant and Pedestrian Interaction (MPPI) technology fitted to our Yellow Gear Assets.

Our control room is currently based in Dandenong, with plans to relocate to the CBD later this year.

This role is responsible for mentoring, coaching and supervising Control Room Operators, overseeing high-risk event responses across our network, and ensuring compliance with Cleanaway Fleet safety standards.

Additionally, the role involves:

  • Leading, coaching and supporting Control Room Operators
  • Designing procedures and processes and supporting system improvements while driving a culture of safety, accuracy, and accountability.
  • Overseeing timely and accurate event responses and escalations
  • Providing decision support for complex and high-risk incidents
  • Conducting performance reviews and managing shift resourcing
  • Ensuring consistent processes across IVMS systems (EROAD)
  • Supporting incident investigations and compliance reporting

 

About You

To be successful in this exciting role, you will have:

  • Proven ability to perform autonomously and to take charge 
  • Proven team management experience, including coaching and stakeholder engagement skills
  • Strong experience managing time-critical workflows and escalations
  • An understanding of Heavy Vehicle Law (CoR) and fatigue compliance (desirable)
  • Proficiency in MS Office suite.
  • Familiarity with IVMS technology will be highly regarded. 

If you thrive under pressure and are passionate about safety and operational excellence, we’d love to hear from you.

 

Why join Cleanaway?

  • Attractive salary package
  • Career development opportunities
  • Paid parental leave
  • Great company benefits: Annual employee share plan offer, novated leasing, optional flu vaccinations, EAP access, discounts on private health insurance, company discounts + much more! 

 

Our Process

Our recruitment process involves a number of checks including, but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences and right-to-work status.

We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds.

If you require any adjustments during the recruitment process, please contact us by emailing inclusion@cleanaway.com.au.

Join us on our exciting journey towards a sustainable future.

Simply click the Apply button or visit https://www.cleanaway.com.au/about-us/careers and let's make a positive impact together.

Applications close: AUS Eastern Standard Time


Vacancy no:
523887

Work type:
Permanent - Full Time

Location:
Dandenong VIC Australia

Categories:
Customer Service

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