About Us

Join us at Cleanaway and contribute to making a sustainable future possible, together.

We transform waste into resources and renewable energy.  When you start to think of waste as a resource, it opens a world of possibilities.

As a high growth, ASX listed organisation with over 10,000 employees, our goal is to be recognised by our customers as the most innovative and sustainable waste management company with industry leading HSE performance.  We are Australia’s largest company in this sector, providing essential services to millions of customers and communities nationally.

The Opportunity:

Due to ongoing growth, Cleanaway is seeking an Internal Account Manager to manage and grow an existing customer portfolio. This relationship-led role involves warm calls, emails, and case management (no cold calling) in a fast-paced environment. It’s an excellent entry point into a long-term sales career with one of Australia’s leading sustainability businesses.

Key responsibilities include:

• Managing an existing portfolio of accounts to drive strong retention and growth
• Collaborating with external sales teams and internal departments to ensure seamless customer service
• Managing customer cases from enquiry through to resolution
• Working dynamically across a variety of tasks while maintaining focus on KPIs and targets

This hybrid role is currently based on St Kilda Road and will soon transition to our Docklands office, conveniently located near Southern Cross Station.

 

About You:

You’re motivated, driven, and passionate about delivering great customer experiences. You enjoy building relationships, working towards targets, and being part of an ambitious and supportive team.

You’ll bring with you:

• Experience in customer service, account management, retail, or call centre environments
• Sales exposure or a strong interest in building a sales career (highly regarded)
• Excellent verbal and written communication skills
• A proven ability to work towards KPIs and performance targets
• Confidence engaging with stakeholders at all levels
• A fun, energetic, and hardworking attitude
• A strong willingness to learn, be coached, and grow

What’s in it for you?

• Competitive salary with an attractive incentive scheme
• Hybrid working flexibility
• Career development opportunities within a growing Australian organisation
• Supportive training and ongoing coaching
• Great employee benefits including novated car leasing, salary packaging, and private health insurance discounts

If you’re customer-focused, motivated to succeed, and ready to take the next step in your sales career, we’d love to hear from you.

Our Process

Our recruitment process involves a number of checks including, but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences and right-to-work status.

We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds.

If you require any adjustments during the recruitment process, please contact us by emailing inclusion@cleanaway.com.au.

Join us on our exciting journey towards a sustainable future.

Simply click the Apply button or visit https://www.cleanaway.com.au/about-us/careers and let's make a positive impact together.

 

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