About Us

Join us at Cleanaway and contribute to making a sustainable future possible, together.

We transform waste into resources and renewable energy.  When you start to think of waste as a resource, it opens a world of possibilities.

As a high growth, ASX listed organisation with over 10,000 employees, our goal is to be recognised by our customers as the most innovative and sustainable waste management company with industry leading HSE performance.  We are Australia’s largest company in this sector, providing essential services to millions of customers and communities nationally.

The Opportunity

We are looking for a detail-driven Administrator to join our team in Dandenong. In this role, you will be responsible for managing customer account data, processing orders and cases, and supporting our Sales and Customer Service teams to ensure smooth and accurate onboarding and account management.

• Set up and maintain customer accounts in internal systems.
• Ensure data accuracy and compliance with company processes and policies.
• Manage and respond to enquiries and requests via Salesforce cases and email in a professional and customer-focused manner.
• Build and maintain positive working relationships with other support functions and stakeholders to ensure seamless resolution of customer needs.
• Proactively manage, investigate, and resolve customer issues and complaints through Salesforce, ensuring satisfactory outcomes are achieved.

Maintain accurate and up-to-date records in Salesforce, ensuring end-to-end processes are consistently followed in compliance with company policies and standards.

About You

Our ideal candidate will have proven experience in:

• Previous experience in an administration or data entry role
• Strong attention to detail with a high level of accuracy
• Basic to intermediate Microsoft Excel skills
• Strong written and verbal communication skills
• Well-organised with the ability to manage competing priorities
• A team player who is equally comfortable working independently
• Takes pride in doing things right the first time
• Experience with Salesforce, NAV, JDE or COUPA is a bonus

Why join Cleanaway? (add anything relevant for the specific role)

• Attractive salary package
• Career development opportunities
• Paid parental leave
• Great company benefits: Annual employee share plan offer, novated leasing, optional flu vaccinations, EAP access, discounts on private health insurance, company discounts + much more! 

Our Process

Our recruitment process involves a number of checks including, but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences and right-to-work status.

We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds.

If you require any adjustments during the recruitment process, please contact us by emailing inclusion@cleanaway.com.au.

Join us on our exciting journey towards a sustainable future.

Simply click the Apply button or visit https://www.cleanaway.com.au/about-us/careers and let's make a positive impact together.