We transform waste into resources and renewable energy.  When you start to think of waste as a resource, it opens a world of possibilities.

Join us and contribute to making a sustainable future possible, together!

The Opportunity

Due to an internal movement, we are seeking a commercially minded and operationally focused Branch Manager to lead the delivery of a high-profile municipal services contract. You will be responsible for overseeing waste collection, resource recovery, and environmental services while ensuring exceptional customer outcomes, strong contract performance, and safe, efficient operations.

A key focus of the role will be leading the implementation of a newly awarded Food Organics contract, including the mobilisation of additional fleet, workforce planning, and operational readiness. This is a unique opportunity to play a critical role in shaping service delivery while working closely with council stakeholders and community partners.

Key Responsibilities

• Lead the operational, commercial, and financial performance of the municipal services contract, ensuring all KPIs, service standards, and contractual obligations are achieved.
• Manage and administer the contract, including compliance, reporting, contract variations, governance requirements, and stakeholder commitments.
• Drive the successful mobilisation and implementation of the new Food Organics collection service, including fleet expansion, workforce planning, and operational readiness.
• Act as the primary customer interface, building strong relationships with council representatives and ensuring exceptional service delivery and customer satisfaction.
• Lead and support depot operations, working closely with supervisors and frontline teams to deliver safe, efficient, and reliable services.
• Manage budgets, financial performance, and operational efficiencies while identifying opportunities to enhance profitability and contract outcomes.
• Champion a culture of safety, continuous improvement, and environmental responsibility, ensuring compliance with regulatory requirements and sustainability objectives.

About You

You are an experienced operational leader with a strong understanding of contract management and stakeholder engagement. You know how to balance customer expectations with operational delivery and have a proven ability to manage complex service contracts in a fast-paced environment.

You will bring:

• Experience managing service-based contracts within waste, logistics, utilities, infrastructure, environmental services, or a similar operational environment.
• Strong understanding of contract administration, contract performance management, governance, and compliance obligations.
• Experience serving as the primary customer interface, with the ability to build trusted relationships and manage stakeholder expectations.
• Previous experience working with local government, municipal councils, or within a government-contracted service environment is highly regarded.
• Proven leadership experience managing operational teams, fleet resources, and service delivery outcomes.
• Strong commercial and financial acumen, including budget management and performance reporting.
• Exceptional communication, negotiation, and problem-solving skills.

Why join Cleanaway?

We are Australia’s largest company in this sector, providing essential services to millions of customers and communities nationally.

As a national, high growth, ASX-listed organisation with more than 10,000 employees, our goal is to be recognised by our customers as the most innovative and sustainable waste management company. We are committed to achieving this while delivering industry-leading health, safety and environmental (HSE) performance.

• Attractive salary package
• Career development opportunities
• Paid parental leave
• Great company benefits: Annual employee share plan offer, novated leasing, optional flu vaccinations, EAP access, discounts on private health insurance, company discounts + much more!

Our Process

We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds.

Our recruitment process involves a number of checks including, but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences and right-to-work status.

If you require any adjustments during the recruitment process, please contact us by emailing inclusion@cleanaway.com.au.

Join us on our exciting journey towards a sustainable future.

Simply click the Apply button, and let's make a positive impact together.

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