About the Role

As a Trainee Optical Dispenser, you will be working closely with Optometrists and experienced Dispensers. You will assist patients with the selection of their frames, interpret optical prescriptions, provide excellent customer service and general practice administration duties to ensure the very best patient experience. This role is ideal if you are passionate about eyewear fashion and enjoy working with people in a busy environment.

This is a permanent, full time role, based at our Parramatta Eyecare Centre. You will work an 11 day fortnight.

The Eyecare Centre is open Monday to Friday from 8:30am to 5pm and Saturday from 9am to 3:30pm.

Responsibilities: 

• Interpret optical prescriptions
• Provide personalised fashion and practical advice to assist customers in selecting frames
• Patient care management
• Assisting on reception, when required
• Keeping patient records up to date
• Study at TAFE part-time whilst training

About You

You will have a passion for helping others and a willingness to learn. You will have a strong work ethic and be able to build rapport with customers.

• experience within a sales or customer facing role
• excellent communication skills and ability to thrive in a team environment
• completed HSC and interested in studying the Optical Dispenser course at TAFE
• a passion for fashion and optometry
• brings a positive attitude and pro-active approach to work.

About HCF

At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health first. As Australia’s largest not-for-profit health fund, we cover over 1.9 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric.

We want to be true health partners to our members, easily guiding the healthcare choices that are right for them. At HCF, our values are the way we do things and create the necessary culture to help us realise our purpose and deliver our 2025 Strategy. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together.

Culture & Benefits

Purpose-driven passion
At HCF, we’re united by a common purpose: to make healthcare affordable, understandable, high quality and member-focused.

Wellness and work-life balance
We’ll empower you with the necessary skills and tools to support your personal wellbeing journey, ensuring you perform at your best. Our offerings include:

• 50% subsidy on HCF hospital and/or extras cover
• 18 weeks of parental leave for all new parents
• Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more
• Discounts on HCF’s products, including life, pet and travel insurance, as well as discounts at Fitness First gyms and on our Eyecare products.

Collaboration and inclusivity
We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and socio-economic status.

Continuous learning and growth
We believe in lifelong learning. HCF provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage your growth and curiosity.

Next steps

If you require any adjustments to assist you in making your application or during the recruitment or onboarding process, please reach out to Talent Acquisition – vacancy@hcf.com.au to discuss.

We encourage applicants to submit their applications at their earliest convenience, as at HCF, we review applications as they are submitted, and may have filled the role prior to the job closing date.