Crisis and Consultation Specialist - 528406

Job no: 528406
Work type: Regular Full-time (Benefits eligible)
Location: Tuscaloosa
Categories: Health Care / Social Services

Pay Grade/Pay Range:  Minimum: $48,600 - Midpoint: $60,800 (Salaried E7)


Department/Organization: 840101 - Counseling Center


Normal Work Schedule: Monday - Friday 8:00am to 5:00pm; on-call rotation


Job Summary: The Crisis and Consultation Specialist provides triage, screening, same-day consultation, and crisis intervention work to enrolled University students. Provides direct counseling services. Ensures compliance with the Counseling Center Policy and Procedure Manual.


Additional Department Summary: The Crisis and Consultation Specialist works under the direction of the Associate Director of Counseling and Outreach Services, and focuses primarily on triage, screening, same-day consultation, and crisis intervention work to enrolled University students. Provides direct counseling services (individual, couple, group, and crisis services). Participates in outreach services to members of the University community as needed. Rotates on-call throughout the year for the purpose of crisis intervention services and will require some after hours work. Works with people in distress and encounters life-threatening emergencies routinely (intervenes with a student who is acutely suicidal and making threats in their residential area, etc.). Maintain knowledge of and adheres to all policies and procedures as contained in the Counseling Center Policy and Procedure Manual. Completes required training and promoting a safe, hospitable, and respectful workplace. Has personal accountability for financial reporting and responsibility for establishing, enforcing, and following internal processes and controls as outlined in UA policies and procedures.


Required Minimum Qualifications: Master’s degree or higher in counseling, psychology, or social work. Must be licensure eligible in the State of Alabama.


Skills and Knowledge: High degree of sophistication of thought and creativity due to the complex nature of human problems. Excellent judgment and problem solving skills. Thorough knowledge of the myriad factors behind the resolution of psychological problems. Excellent human relations, communication, advocacy, and mental health intervention skills. Superior time and task management skills including the use or departmental resources to stay up to date on customer needs. Effective verbal and written communication skills. Basic computer skills such as word processing and email. Ability to work flexible and evening hours. Ability to work with various populations. Ability to use sound judgment and competence in managing critical incidents and communications with others. Ability to effectively interact with University community members for the purpose of program development.

Demonstrates commitment to supporting all students.


Preferred Qualifications: College or University counseling center experience. Master’s degree in Counseling, Psychology, or Social Work and one a half (1.5) years of experience in consultation services, group therapy, teaching, outreach, student work, or case management. Related student or Graduate Assistant, intern, or student-oriented experience will be considered. To be considered student experience, it must be detailed in the employment section on the application.


Background Investigation Statement: Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made.


Equal Employment Opportunity: The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to any legally protected basis and will not be discriminated against because of their protected status. Applicants and employees of this institution are protected under Federal law from discrimination on several bases. More information is available in the EEOC’s Know Your Rights: Workplace discrimination is illegal poster.

The University of Alabama affirms its longstanding commitment to institutional neutrality, free speech, and academic freedom.

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Applications close: Central Standard Time

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Please note, all Staff Employment positions close at 10:55pm CST.

Non-Exempt positions are posted a minimum of 3 days. Exempt positions are posted a minimum of 7 days.

Need help?

Please email the Human Resources Department at hrsvctr@ua.edu or contact us by phone at (205)-348-7732. If you anticipate needing any type of accommodation to participate in any portion of the University's employment process, including completion of the online application process, please contact our office in advance of your participation or visit. 

Equal Opportunity Statement

The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy, age, genetic or family medical history information, disability, protected veteran status, or any other legally protected basis, and will not be discriminated against because of their protected status. Applicants to and employees of this institution are protected under Federal law from discrimination on several bases.

Pay Transparency Policy Statement

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Supplemental Links


"EEO is the Law" Poster"
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

“EEO is the Law” Poster Supplement"
http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

"Family and Medical Leave Act" 
http://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdf

"Employee Polygraph Protection Act" 
http://www.dol.gov/whd/regs/compliance/posters/eppac.pdf

The University’s Annual Security Report contains information on campus safety statistics as well as University Safety and Security Policies. It can be viewed online at The University of Alabama Annual Security Report, or by request to UAPD at ua.police@ua.edu.