Financial Aid Advisor II - 528872
Job no: 528872
Work type: Regular Full-time (Benefits eligible)
Location: Tuscaloosa
Categories: Advising/Peer Support
Pay Grade/Pay Range: Minimum: $48,600 - Midpoint: $60,800 (Salaried E7)
Department/Organization: 200641 - Student Financial Aid & Scholarship
Normal Work Schedule: Monday - Friday 8:00am to 5:00pm
Job Summary: The Financial Aid Advisor II provides a vast array of knowledge regarding federal aid programs, private lending procedures, and university policies under moderate supervision. Applies knowledge to each student account under review to maintain continued compliance and eligibility for Title IV funding. Informs students of public, institutional, and private resources available for educational expenses. Evaluates the financial need of applicants and applies knowledge to those needs. Administers federal aid funding and resolves moderate-complexity financial aid issues. Mentors and supports entry-level Advisors or support professionals.
Additional Department Summary: Federal Student Aid is regulated and audited by the U.S. Department of Education annually providing oversight and monitoring of all Title IV programs. Institutional participants are to ensure compliance with the federal regulations and policies governing the federal student aid programs. Failure to meet compliance could result in loss of institutional eligibility. At The University of Alabama, Federal funding for educational purposes that process through Student Financial Aid exceed $250 million dollars annually from the various federal aid programs with approximately 60% of the student body receiving federal, institutional and/or private funding.
Federal financial aid is essential for many prospective students pursuing higher education and for retention of current students. Advisors inform students of public, institutional and private resources available for educational expenses by evaluating the financial need of applicants and applying knowledge of each Federal Title IV program to the needs of that specific student. This position plays a crucial role in advising incoming students pursuing all degree levels on their decision to attend The University of Alabama and continues this advising each year for returning students. Advisors must be consistent in upholding the highest standard of customer service to students and parents. Advisors use their knowledge and judgment to award federal aid to individual students by appropriately utilizing resources to maximize Enrollment Management goals.
Required Minimum Qualifications: Bachelor's degree and two (2) years of financial aid experience; OR master's degree.
Additional Required Department Minimum Qualifications: Must have valid U.S. driver's license. Must be at least 19 years of age at time of hire and have an acceptable Motor Vehicle Report that is in compliance with University policies. Applicants under the age of 21 will have some driving restrictions.
Skills and Knowledge: Excellent public speaking skills. Good verbal communication skills. Effective listening skills. Ability to interact effectively with various groups of people. Exceptional customer service skills. Superior organizational, analytical, and problem-solving skills. Excellent computer skills to include word processing, spreadsheet, and/or database management.
Preferred Qualifications: Bachelor’s degree in business, public relations, marketing, communications, education, counseling or related field. Financial aid experience at a major university to include a basic knowledge of federal student aid programs.
Background Investigation Statement: Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made.
Equal Employment Opportunity: The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to any legally protected basis and will not be discriminated against because of their protected status. Applicants and employees of this institution are protected under Federal law from discrimination on several bases. More information is available in the EEOC’s Know Your Rights: Workplace discrimination is illegal poster.
The University of Alabama affirms its longstanding commitment to institutional neutrality, free speech, and academic freedom.
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