Graduate Student Services Program Manager - 529856

Job no: 529856
Work type: Regular Full-time (Benefits eligible)
Location: Tuscaloosa
Categories: Advising/Peer Support

Pay Grade/Pay Range:  Minimum: $53,500 - Midpoint: $66,900 (Salaried E8)


Department/Organization: 207151 - Graduate Studies in Communication


Normal Work Schedule: Monday - Friday 8:00am to 5:00pm


Job Summary: The Graduate Student Services Program Manager provides student services to current graduate students in the college. Counsels students in their focus area and coursework. Monitors and manages the academic progress of the students. Manages other student learning opportunities such as experiential learning and professional development. May collaborate with the Corporate Relations team to establish and support relationships with MBA alumni.


Additional Department Summary: Leads operations of the Office for Graduate Studies which oversees graduate education across the College of Communication & Information Sciences. Administers the college-wide doctoral program, collectively serving over 700 graduate students and over 80 full-time graduate faculty. Reports to the Associate Dean for Graduate Studies. Manages college-wide graduate admissions, programming, advisor support services, and misconduct.

Serves as the primary liaison between the Office for Graduate Studies and academic units and as the PhD Program Lead in the administration of graduate degree and certificate programs. Works directly with academic units and faculty advisors collegewide to enhance the culture and operations of the College’s graduate enterprise to build a shared sense of purpose and understanding.


Required Minimum Qualifications: Bachelor's degree and four (4) years of academic advising or student services experience; OR Master's degree and two (2) years of academic advising or student services experience.


Skills and Knowledge: Strong organizational and interpersonal communication skills. Ability to coordinate and collaborate effectively across a complex organization with various groups of people. Ability to plan and execute recruitment strategies and student engagement opportunities. Familiarity and aptitude for leveraging data to inform decision making.


Preferred Qualifications: Master's degree in a discipline offered by the College of Communication & Information Sciences, Higher Education, or a related field. Familiarity with graduate assistant appointments, course scheduling, student advising and other aspects of academic operations. Experience supervising staff and students. Knowledge of general trends and issues in graduate education and graduate program administration.


Background Investigation Statement: Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made.


Equal Employment Opportunity: The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to any legally protected basis and will not be discriminated against because of their protected status. Applicants and employees of this institution are protected under Federal law from discrimination on several bases. More information is available in the EEOC’s Know Your Rights: Workplace discrimination is illegal poster.

The University of Alabama affirms its longstanding commitment to institutional neutrality, free speech, and academic freedom.

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Applications close: Central Daylight Time

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Please note, all Staff Employment positions close at 10:55pm CST.

Non-Exempt positions are posted a minimum of 3 days. Exempt positions are posted a minimum of 7 days.

Need help?

Please email the Human Resources Department at hrsvctr@ua.edu or contact us by phone at (205)-348-7732. If you anticipate needing any type of accommodation to participate in any portion of the University's employment process, including completion of the online application process, please contact our office in advance of your participation or visit. 

Equal Opportunity Statement

The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy, age, genetic or family medical history information, disability, protected veteran status, or any other legally protected basis, and will not be discriminated against because of their protected status. Applicants to and employees of this institution are protected under Federal law from discrimination on several bases.

Pay Transparency Policy Statement

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Supplemental Links


"EEO is the Law" Poster"
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

“EEO is the Law” Poster Supplement"
http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

"Family and Medical Leave Act" 
http://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdf

"Employee Polygraph Protection Act" 
http://www.dol.gov/whd/regs/compliance/posters/eppac.pdf

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