Pay Grade/Pay Range: Minimum: $21.25 - Midpoint: $26.59 (Hourly N6)
Department/Organization: 500002 - Bryant Conference Center
Normal Work Schedule: Varies
Job Summary: The Audio Visual Technician II provides technical support and installs all instructional facilities on campus. Installs and maintains all presentation classrooms, conference rooms, digital signage systems, conferencing systems, and Emergency P.A. systems. Monitors and responds to calls to the help desk. May provide guidance and train entry-level Audio Visual Technicians.
Additional Department Summary: Provides advanced technical support for all audiovisual systems within the Bryant Conference Center. Working under the direction of the Audio Visual Team Lead, installs, operates, maintains, troubleshoots, and supports professional audiovisual and presentation systems used for conferences, meetings, livestreams, recordings, and special events. Serves as the department's senior technician and performs many duties independently while supporting high-profile University and external clients.
Required Minimum Qualifications: High school diploma or GED and two (2) years of audio visual technical support experience; OR associates degree or higher and some audio visual technical support experience.
Additional Required Department Minimum Qualifications: Must have valid U.S. driver's license. Must be at least 19 years of age at time of hire and have an acceptable Motor Vehicle Report that is in compliance with University policies. Applicants under the age of 21 will have some driving restrictions.
Skills and Knowledge: Strong customer service skills. Basic keyboarding skills. Knowledge of basic computing and presentation software. Strong computer, audiovisual, and/or network troubleshooting skills. Strong interpersonal, organizational, written, and verbal communication skills. Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions. Ability to effectively work independently and as part of a highly skilled team. Physically capable of transporting and setting up equipment up to 50 pounds. Basic programming, networking, or system skills. Knowledge of Analog Way or similar video switching platforms.
Preferred Qualifications: Three (3) years of professional audiovisual technical support experience. CTS Certification, or ability to obtain within one (1) year. Experience with livestreaming. Experience with AV networking. Experience supporting live events. Experience with Crestron, Extron, Q-SYS, Dante, or similar enterprise AV platforms. Experience with audio mixing consoles and audio mixing concepts. Dante Level 1 Certification and/or Q-Sys Level 1 certification.
Background Investigation Statement: Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made.
Equal Employment Opportunity: The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to any legally protected basis and will not be discriminated against because of their protected status. Applicants and employees of this institution are protected under Federal law from discrimination on several bases. More information is available in the EEOC’s Know Your Rights: Workplace discrimination is illegal poster.
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