Pay Grade/Pay Range: Minimum: $68,500 - Midpoint: $89,100 (Salaried E11)
Department/Organization: 200721 - Enterprise Technology
Normal Work Schedule: Monday - Friday 8:00am to 5:00pm
Note to Applicants: Position is eligible for hybrid work subject to University policy.
Job Summary: The Programmer Analyst III designs, develops, supports, and codes moderate- to high-complexity software and hardware systems to support the administrative function of the University under minimal supervision. This may include enterprise and highly critical applications. Develops processes and web applications. Creates workflows. Installs, customizes, supports, and creates integrations for vendor-supplied software systems. Works on a team and collaborates with specific departments, colleges, and customers around campus. Supports their needs, troubleshooting and resolving issues, and responding to their questions and concerns in a timely manner.
Additional Department Summary: This senior-level position is a part of the IT Operations Support & Process Development team, which primarily develops custom processes using Microsoft Power Platform, as well as supporting AssetWorks AIM and M5 applications. The team develops processes and web applications using C#, .NET, and Power Platform; design, manage, and maintain webpages using WordPress and SharePoint; and supports vendor-supplied software systems, including Microsoft 365 and Power Platform tools, and AssetWorks AiM, FleetFocus, and FuelFocus. This team helps to support the following campus partners: Campus Development, Compliance, Enterprise Operations, Public Safety, and Facilities. This position is expected to be both the primary and secondary support person for various applications and processes. Additionally, this position is expected to act as a mentor and help train lower-level team members and be the technical lead on projects of low to moderate complexity.
Required Minimum Qualifications: The Programmer Analyst III designs, develops, supports, and codes moderate- to high-complexity software and hardware systems to support the administrative function of the University under minimal supervision. This may include enterprise and highly critical applications. Develops processes and web applications. Creates workflows. Installs, customizes, supports, and creates integrations for vendor-supplied software systems. Works on a team and collaborates with specific departments, colleges, and customers around campus. Supports their needs, troubleshooting and resolving issues, and responding to their questions and concerns in a timely manner.
Skills and Knowledge: Ability to effectively communicate, both verbally and in writing, and work with customer groups and users of varying degrees of technical ability and understanding. The ability to manage work tasks and follow through to completion. Have effective time management skills and ability to work on multiple projects simultaneously. Troubleshooting skills to analyze, track, and resolve issues.
The ability to implement departmental and critical third party applications, analyzing installation and configuration documentation, to successfully install and take on support for an application.
Preferred Qualifications: High level of experience supporting moderately complex systems and troubleshooting application issues. High level of experience with working with customers, gathering and analyzing requirements. Considerable experience of relational databases and ability writing and analyzing SQL queries and reports; preferably with Oracle, MS SQL, or MySQL; and ability to analyze table data structures and patterns in the data to gain insights. Some experience with the creation and management of database objects including tables, triggers, indexes, and procedures and processes, including SSIS. Substantial level of programming knowledge and ability, with languages such as C# and .NET. High level of experience supporting or working with higher education administrative applications and tools, such as AssetWorks AiM, FleetFocus, and FuelFocus; Power Platform and Power Apps, WordPress, and SharePoint. Base knowledge of managing Windows Server applications, including IIS management and configuration and a base knowledge of Linux commands. Knowledge of web development concepts, including experience with HTML, CSS, XML, JSON, Javascript, MVC concepts, and web accessibility. Experience with other programming concepts and tools including restful APIs; shell, Powershell, and Python scripting; Git versioning; and managing flat file data feeds.
Background Investigation Statement: Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made.
Equal Employment Opportunity: The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to any legally protected basis and will not be discriminated against because of their protected status. Applicants and employees of this institution are protected under Federal law from discrimination on several bases. More information is available in the EEOC’s Know Your Rights: Workplace discrimination is illegal poster.
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