Pay Grade/Pay Range: Minimum: $18.46 - Midpoint: $22.16 (Hourly N4)
Department/Organization: 507201 - Parking Services
Normal Work Schedule: Monday - Friday 3:00pm to 12:00am
Job Summary: The Transportation Services Shift Lead manages and supports business operations within Transportation Services on a designated shift. May be required to operate a commercial vehicle as needed.
Additional Department Summary: Serves as the primary point of contact for after-hour/weekend transportation services related requests or issues. Provides guidance and support to maintain operational continuity of parking services, transit operations, and transportation maintenance services. Monitor parking decks and respond to customer calls from the communications office located within Parking Services. Travel to various locations to assist with issues, as needed. Assist drivers with disabled vehicles, remove damaged or inoperable gate arms, clean up oil spills in parking decks, and properly secure the office and building when the University has a shutdown/closure. Must be able and available to work overtime, as needed. May work outside in various weather conditions. May be called upon outside of normal work hours to support departmental operational requirements for events, such as sorority recruitment, move-in, home football games, etc.
Required Minimum Qualifications: High school diploma or GED and six (6) years of transportation/transit experience.
Additional Required Department Minimum Qualifications: Must have valid U.S. driver's license. Must be at least 19 years of age at time of hire and have an acceptable Motor Vehicle Report that is in compliance with University policies. Applicants under the age of 21 will have some driving restrictions.
Final candidates must submit to and successfully pass a post-offer drug screen.
Skills and Knowledge: Ability to work without direct supervision from the management team. Ability to utilize judgment in the application of University and departmental policies. Ability to utilize good judgment and maintain professionalism when dealing with conflict. Ability to interact effectively with people. Good listening, comprehension, and communication skills. Ability to work autonomously. Ability to operate University-owned motor vehicles while complying with safety codes, state and federal traffic rules, regulations, and safe operating practices. Ability to become familiar with the University of Alabama campus buildings and locations. Ability to learn and use various department-specific communications equipment, computers, and other online systems and equipment, including, but not limited to, PARCS, MAP, parking enforcement programs, parking deck operating equipment, and necessary maintenance equipment.
Preferred Qualifications: Supervisory experience. Dispatch, operator, or call-center experience. Experience working outdoors in various weather conditions.
Background Investigation Statement: Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made.
Equal Employment Opportunity: The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to any legally protected basis and will not be discriminated against because of their protected status. Applicants and employees of this institution are protected under Federal law from discrimination on several bases. More information is available in the EEOC’s Know Your Rights: Workplace discrimination is illegal poster.
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