UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.
At UNICEF, we are committed, passionate, and proud of what we do. Promoting the rights of every child is not just a job – it is a calling.
UNICEF is a place where careers are built: we offer our staff diverse opportunities for personal and professional development that will help them develop a fulfilling career while delivering on a rewarding mission. We pride ourselves on a culture that helps staff thrive, coupled with an attractive compensation and benefits package.
Visit our website to learn more about what we do at UNICEF.
For every child, results.
UNICEF’s Global Shared Services Centre (GSSC) provides services to UNICEF offices around the world in the areas of Finance, Master Data Management, Human Resources Administration, Payroll, and IT Customer Care. Our mission is to be a Centre of Excellence for the global delivery of efficient services within a culture of customer service, continuous business improvement, knowledge-sharing and innovation to support the effective achievement of UNICEF's program results worldwide. The HR Administration Section delivers high quality, responsive, timely and equitable human resources services for UNICEF offices which include onboarding, staff entitlements, benefits, recruitment and other administration support.
The Human Resources Associate (RAS) works in the Recruitment Hub at Recruitment Administrative Services (RAS). The HR Associate (RAS) will undertake high level and specialized HR support activities. Those specialized activities pertain to the application of HR regulations, rules, and procedures in the context of, on a day-to-day basis, there typically being more complications that arise with a broader variety of solutions that are not always clearly covered in general guidelines, thus requiring a greater capacity to adapt and interpret.
The position consequently requires in-depth knowledge of the subject matter and the capacity to carry out tasks with strong independence.
How can you make a difference?
The HR Associate (HR Administration), Process Support, GS-6, TA reports to the Human Resources Officer at NO-2 level. Acts as the process support expert for the Recruitment Administration Services stream, in both technical and process/functional areas. This role will be responsible for business process improvement, knowledge sharing, technical and process training, and engagement with key stakeholders.
This is a temporary appointment for an initial period through 31 December 2025.
Process Support Expertise
- Act as the process support expert for the RAS stream in both technical and process/functional areas.
- Work closely with the stream to constantly stay abreast of current policies and procedures and ensure that relevant changes to SOP, workflows, process instructions and procedures are implemented.
- Support with designing system changes and HR products to support continuous. improvement initiatives in the HR Administration section.
Projects & Technical Support
- Support technological developments and ensure the alignment of business systems and standard operating procedures with the expected transaction outputs.
- Create technical documentation for systems used by HR Administration including SAP, TMS, Service Gateway etc. with specific emphasis on the United Nations modalities for HR Administration and interrelated modules.
- Contribute to continuous improvement projects which result in efficiencies for the GSSC and effectiveness for UNICEF staff members.
- Translate business needs to business requirement documents, create change requests, develop user testing criteria, perform/coordinate user acceptance testing, and recommend system change signoff to the functional managers.
- Provide support to the DX project.
Knowledge Sharing, Training and Updates
Provide ongoing knowledge sharing sessions, training system changes to team members and overview as part of inducting newcomers to HR Administration.
Partnership with Stakeholders
Act as the point of contact for any system issues to be coordinated or channeled across the respective streams and support with system fixes.
Additional duties, as required
- Special projects as assigned.
To qualify as an advocate for every child you will have…
Minimum requirements:
- Education: Completion of secondary education (i.e. high school diploma) is a minimum requirement.
- Work Experience: Minimum of six (6) years of relevant work experience in human resources is required. A completed university degree from an accredited institution will be counted towards the work experience requirements.
- Advanced knowledge in the Microsoft Suite of Products (including MS Word, MS Excel & MS PowerPoint) is required.
- Strong working knowledge of Service Gateway is required.
- Skills: Advanced computer literacy and the ability to effectively use standard office software tools (MS Office, Enterprise database) and other office technology to create documentation, exchange and archive e-mail, and maintain electronic filing systems.
- Excellent communication skills, multitasking and result driven as well as ability to manage competing priorities, are required.
- Language Requirements: Fluency in English is required.
Desirables:
- Previous hands-on experience in creating business requirements, user testing, and implementing system enhancements is highly desirable.
- Experience in project planning and collaboration with project stakeholders is highly desirable.
- Strong working knowledge of SAP HR is an advantage.
- Knowledge of TMS is an advantage.
- HR experience might be an advantage.
- IT certification /Degree and/or Professional Certifications in HRIS or HR Technology Certifications are an advantage.
- Prior work experience with any development organization is an asset.
- Knowledge of UN/UNICEF'S rules, regulations and procedures is considered an asset.
- Working knowledge of French and/or Spanish is an advantage. Knowledge of another official UN language (Arabic, Chinese or Russian) is an asset.
- Knowledge of the local language of the duty station is an asset.
Applicants must be nationals of Hungary or other EU/Schengen country OR in the possession of a valid long-term Hungarian residency and work permit. Temporary and/or sponsored visas are not accepted.
UNICEF GSSC does not facilitate MFA accreditation for locally recruited staff, applicants must be holders of acceptable permits already at the time of application. Please attach a copy of your work permit (if applicable). UNICEF shall not accept responsibility or liability to act as a sponsor or to otherwise facilitate the issuance, maintenance, renewal, extension, or conversion of the candidate's residency and/or work permit for employment purposes.
As an advocate for every child, you will receive
- Parental leave
- Dependency allowance
- United Nations sponsored medical insurance plan
- Pension plan
- Optional life insurance plan
- Access to professional development and learning programs, online learning and learning path
- Access to staff well-being support
- Access to career development support
Requirement for internal applicants
This vacancy announcement is open to all internal audiences including TA staff members. Lien on post is applicable for FT staff members who will be prioritized if assessed suitable.
Internal applicants from the GSSC must have their Learning Paths completed already at the time of application otherwise they cannot be considered. Additionally, a snapshot/copy of the completed path at their current grade to their applications must be attached to the application form.
Please visit the Learning and Development portal for more information.
For every Child, you demonstrate...
UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values
The UNICEF competencies required for this post are…
(1) Builds and maintains partnerships
(2) Demonstrates self-awareness and ethical awareness
(3) Drive to achieve results for impact
(4) Innovates and embraces change
(5) Manages ambiguity and complexity
(6) Thinks and acts strategically
(7) Works collaboratively with others
Familiarize yourself with our competency framework and its different levels.
UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious or ethnic background, and persons with disabilities, to apply to become a part of the organization. To create a more inclusive workplace, UNICEF offers paid parental leave, breastfeeding breaks, and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements. Click here to learn more about flexible work arrangements, well-being, and benefits.
According to the UN Convention on the Rights of Persons with Disabilities (UNCRPD), persons with disabilities include those who have long-term physical, mental, intellectual, or sensory impairments which, in interaction with various barriers, may hinder their full and effective participation in society on an equal basis with others. In its Disability Inclusion Policy and Strategy 2022-2030, UNICEF has committed to increase the number of employees with disabilities by 2030. At UNICEF, we provide reasonable accommodation for work-related support requirements of candidates and employees with disabilities. Also, UNICEF has launched a Global Accessibility Helpdesk to strengthen physical and digital accessibility. If you are an applicant with a disability who needs digital accessibility support in completing the online application, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF.
UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.
UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.
Remarks:
As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.
UNICEF’s active commitment to diversity and inclusion is critical to deliver the best results for children. For this position, eligible and suitable male candidates are encouraged to apply.
Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.
UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.
UNICEF shall not facilitate the issuance of a visa and working authorization for candidates under consideration for positions at the national officer and general service category.
All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advanced to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without the assessment of other candidates.
Additional information about working for UNICEF can be found here.
