National Consultant: Performance Improvement Consultant – Coordination and Follow-Up
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Job no: 581463
Contract type: Consultant
Level: Consultancy
Location: Afghanistan
Categories: Health
UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.
Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.
And we never give up.
For every child, Help!
How can you make a difference?
Purpose of Activity/Assignment:
The assignment is to provide coordination support for management accompaniment activities for the World Bank Health Emergency Response (HER) and Asian Development Bank Novel Financing Arrangement (NFA)/SAFE Projects
The consultant will be responsible for providing Regularly and quarterly coordination support to enable the delivery of quarterly HER-AF/NFA (SAFE) management accompaniment (MA) deliverables for 14 targeted provinces. He/she works with and supports five Management Accompaniment officers. He/she supports Service Providers (SPs) in 14 AFIAT-targeted provinces to successfully implement their contracts for BPHS/EPHS to deliver quality health services and improve performance. In addition to the basic requirements of performance reviews, s/he ensures the performance reviews are conducted by meaningfully incorporating findings and data generated through UNICEF monitoring and coordinating follow up activities to ensure implementation of agreed actions. He/she is also responsible for coordination and implementation of the national-level performance review in close coordination with UNICEF and other partners.
Scope of Work:
- Ensure effective coordination of overall MA activities with relevant technical units within UNICEF and partners.
- Provide oversight and technical guidance and monitor the field officers in carrying out their duties, including development of the data packs, provision of analytical services and facilitation of performance reviews for each province.
- Contribute to development of procedures, and guidelines to be used for performance management in accordance with the revised MA approach.
- In close coordination with the UNICEF teams (Afghanistan Country Office (ACO) and zonal), facilitate the conduct of Quarterly Performance Review meetings at the provincial level and provide MA working group with technical support.
- Build capacity of zonal teams and MA focal points to help SPs understand incentive mechanism built in the BPHS/EPHS project and implement the activities to meet the performance benchmarks set forth in the performance management framework including P4P and QQC.
- Work with data analytics consultant to develop data analysis guidelines for extenders (MA and monitoring) and SP MA focal points and build capacity to enable them to provide standardized analytical support to the SPs.
- Compile recommendations from the Quarterly Performance Reviews and other technical stakeholders regarding remedial action and follow up with concerned SPs/partners (e.g. UNICEF field teams).
- Provide technical support to SP focal points and extenders on assessing the management capacity of the SPs at provincial level to identify the gaps to be addressed in the provincial Performance Improvement Plans (PIP).
- Provide technical inputs to develop an SP Performance Dashboard (at national and individual SP levels) to understand the sectorial performance in the BPHS and EPHS.
- Review the monthly performance review reports in all zones/provinces and provide feedback and follow up.
- Based on the performance management calendar, coordinate and facilitate the review process of the reports submitted by MA field focal points, provide feedback and develop review reports.
- Provide general oversight to the MA consultants to ensure the quality of the MA work and deliverables are delivered effectively and on time.
- Maintain a record of communication with the SPs.
Work Assignments Overview
|
Deliverables
/Outputs
|
Delivery deadline |
Regular data review and feedback to field teams and MA
|
Data packs/feedback comms (emails/reports, etc) |
June 01-Dec 2025
(35 working days)
|
Regular follow up and tracking of PIP implementation progress |
PIP status tracker updated |
June 01-Dec2025
(14 working days)
|
Quarterly data packs development/update |
Data packs |
June 01-Dec2025
(6 Working Day)
|
Quarterly PIP development |
Copies of revised/updated PIPs |
June 01-Dec2025
(6 Working Day)
|
Contribution to P4P and M&E working groups |
Technical contents and input during P4P & M&E WG meetings |
June 01-Dec2025
(8 Working Day)
|
Regular coordination of all MA activities and follow up on actions.
|
Status report and action tracking update notes |
June 01-Dec2025
(21 working days)
|
Provincial field reviews, health facility verification of action points and SP/extender capacity building. |
Field review/visit activity report and action tracking update notes |
June 01-Dec2025
(35 working days)
|
Quarterly performance review meetings coordination |
QPR presentations & QPR report |
QPR presentations & QPR report |
To qualify as an advocate for every child you will have…
- An advanced university degree in Public Health, Health Management, Medicine, etc.
*Two additional years of experience and bachelor's degree maybe accepted in lieu of masters.
- Minimum of five years of relevant work experience in the health sector, with at least 2 years in data and/or performance management is required.
- Experience of coordinating management accompaniment activities is desirable.
- Proven analytical and data use skills, preferably in performance management.
- Knowledge and experience of performance management principles
- Knowledge and skills of data analysis, and data presentation.
- Skills and knowledge of quality improvement and capacity building principles
- Demonstrated ability in stakeholder management, team building, supportive supervision, capacity building, communication, and negotiation skills.
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Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset.
How to apply:
- Interested applicants are required to submit a financial proposal with an all-inclusive fee. Please see the financial proposal template here:
Consultancy Financial Offer template.docx
- Applications without a financial proposal will not be considered.
For every Child, you demonstrate…
- UNICEF's values of Care, Respect, Integrity, Trust, Accountability, and Sustainability (CRITAS).
- To view our competency framework, please visit here.
- UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious or ethnic background, and persons with disabilities, to apply to become a part of the organization. To create a more inclusive workplace, UNICEF offers paid parental leave, breastfeeding breaks, and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements. Click here to learn more about flexible work arrangements, well-being, and benefits.
- According to the UN Convention on the Rights of Persons with Disabilities (UNCRPD), persons with disabilities include those who have long-term physical, mental, intellectual, or sensory impairments which, in interaction with various barriers, may hinder their full and effective participation in society on an equal basis with others. In its Disability Inclusion Policy and Strategy 2022-2030, UNICEF has committed to increase the number of employees with disabilities by 2030. At UNICEF, we provide reasonable accommodation for work-related support requirements of candidates and employees with disabilities. Also, UNICEF has launched a Global Accessibility Helpdesk to strengthen physical and digital accessibility. If you are an applicant with a disability who needs digital accessibility support in completing the online application, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF.
- UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.
Remarks:
- Only shortlisted candidates will be contacted and advance to the next stage of the selection process.
- Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.
- The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.
Advertised: Afghanistan Standard Time
Applications close: Afghanistan Standard Time
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