UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.
At UNICEF, we are committed, passionate, and proud of what we do. Promoting the rights of every child is not just a job – it is a calling.
UNICEF is a place where careers are built: we offer our staff diverse opportunities for personal and professional development that will help them develop a fulfilling career while delivering on a rewarding mission. We pride ourselves on a culture that helps staff thrive, coupled with an attractive compensation and benefits package.
Visit our website to learn more about what we do at UNICEF.
For every child, results
UNICEF's Global Shared Services Centre (GSSC) in Budapest, Hungary provides services to UNICEF offices globally in the areas of Finance, Human Resources, Payroll and Information Technology.
GSSC has won the 2019 Business Services Firm of the Year in Hungary, one of 26 regional awards announced at the Central and Eastern European Business Services Summit & Awards held in Warsaw, Poland.
How can you make a difference?
The Quality Assurance Assistant is responsible for monitoring the quality of administrative and other processes within the GSSC to ensure efficient service delivery, continuous quality improvement and compliance with UNICEF policies, procedures and internal standard operating procedures (SOPs).
Under the close supervision and guidance of the Business Analyst (QA team lead) the incumbent will conduct quality checks and generate reports on data and process quality and will follow up on irregular and suspicious transactions.
This is a Temporary Appointment until 31 December 2025. This vacancy announcement is open to all internal audiences including TA staff members. Eligible FT staff members will be prioritized if assessed suitable.
Key functions, accountabilities and related duties/tasks:
Compliance
- Perform quality reviews on selected services covering HR, Payroll and Offboarding, identifying risks and control gaps, and areas of non-compliance with established SOPs as well as UNICEF Policies and Procedures.
- Ensure timely preparation and visibility of monthly analytical and compliance reports and provide recommendations on identified issues.
- Support the timely resolution of identified issues in coordination with relevant stream contacts.
- Ensure that working papers for compliance assignments are properly maintained and archived for future reference.
- Assist in evaluating process and system improvements, providing input from internal control and quality perspective.
Risk Management
- Facilitate discussion with work stream contacts regarding report results and follow-up actions required.
- Work closely with stakeholders, keeping them informed of findings and follow-up actions required.
- Provide recommendations for strengthened controls that are deemed necessary from transactional reviews.
- Support risk assessment and fraud prevention review, to determine areas for close monitoring.
- Support fraud risk awareness through advisory and training methods.
Quality Assurance Initiatives
- Perform any other ad hoc tasks that may be assigned and participate in selected QA projects under the supervision of the project leads.
As an advocate for every child, you will receive…
- A competitive salary which is exempted from paying national income taxes in Hungary on United Nations emoluments with a net minimum monthly salary of approximately HUF 684,000.00
- Hybrid work opportunity
- Holidays and leave
- Parental leave
- Dependency allowance
- United Nations sponsored medical insurance plan
- Access to professional development and learning programs
- Access to staff well-being support
- Access to career development support
To qualify as an advocate for every child you will have…
Minimum requirements:
- Completed secondary education (i.e. high school diploma).
- A minimum of 5 years of relevant hands-on work experience in compliance, auditing, quality assurance, risk analysis or related field.
- A completed first level university degree (i.e. Bachelor’s degree or equivalent) from a recognized academic institution in a field relevant to the position may replace three years of work experience and an advanced university degree (i.e. Master’s degree or equivalent) may replace an additional two years.
- Strong analytical, data extraction, data cleaning and reporting skills.
- Fluency in English is required.
- Very good communication skills with a proactive and open-minded approach.
Desirable:
- Experience in using data analytics techniques and tools.
- Initiative, proactivity and willingness to learn.
- Strong interpersonal and communication skills.
- Traits of professional skepticism.
- Work experience in both corporate and consulting/audit fields (including various companies) an advantage.
- Experience in planning and executing assurance and compliance assignments an advantage.
- Work experience with a development organization is an advantage.
- Work experience in a shared service center context is an advantage.
- Certifications in internal auditing/information system auditing/fraud risk management/quality assurance an advantage.
- Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) an advantage.
Work permit/residency: Applicants must be nationals of Hungary or other EU/Schengen country OR in the possession of a valid long-term Hungarian residency and work permit. Temporary and/or sponsored visas are not accepted.
UNICEF GSSC does not facilitate MFA accreditation for locally recruited staff; applicants must be holders of acceptable permits already at the time of application. Please attach a copy of your work permit (if applicable). UNICEF shall not accept responsibility or liability to act as a sponsor or to facilitate the issuance, maintenance, renewal, extension, or conversion of the candidate's residency and/or work permit for employment purposes.
Requirement for internal applicants
Internal applicants (fixed term and continuing contracts) from GSSC are required to complete the GSSC Learning Path corresponding to their current level before applying for another position. Additionally, they must attach to their application a screenshot from Agora, clearly demonstrating completion of the learning path of their current level. Internal applicants who do not comply with these requirements will not be considered. For further details on learning paths, please visit the Learning and Development portal.
For current GSSC staff who have taken up their current post within less than 12 months, the requirement for completion of learning path is waived.
For every Child, you demonstrate...
UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values
The UNICEF competencies required for this post are…
(1) Builds and maintains partnerships
(2) Demonstrates self-awareness and ethical awareness
(3) Drive to achieve results for impact
(4) Innovates and embraces change
(5) Manages ambiguity and complexity
(6) Thinks and acts strategically
(7) Works collaboratively with others
Familiarize yourself with our competency framework and its different levels.
UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious or ethnic background, and persons with disabilities, to apply to become a part of the organization. To create a more inclusive workplace, UNICEF offers paid parental leave, breastfeeding breaks, and reasonable accommodation for people with disabilities. UNICEF strongly encourages the use of flexible working arrangements. Click here to learn more about flexible work arrangements, well-being, and benefits.
According to the UN Convention on the Rights of Persons with Disabilities (UNCRPD), people with disabilities include those who have long-term physical, mental, intellectual, or sensory impairments which, in interaction with various barriers, may hinder their full and effective participation in society on an equal basis with others. In its Disability Inclusion Policy and Strategy 2022-2030, UNICEF has committed to increase the number of employees with disabilities by 2030. At UNICEF, we provide reasonable accommodation for work-related support requirements of candidates and employees with disabilities. Also, UNICEF has launched a Global Accessibility Helpdesk to strengthen physical and digital accessibility. If you are an applicant with a disability who needs digital accessibility support in completing the online application, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF.
UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promoting the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.
UNICEF appointments are subject to medical clearance. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.
Remarks:
As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.
Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.
UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.
Applicants must be nationals of EU countries or in possession of a valid Hungarian work permit (not sponsored by the employer) already at the time of application. Please attach a copy of your work permit to your application submission.
General Service (GS) staff are locally recruited staff and therefore, candidates are personally responsible for any travel and accommodation arrangements. UNICEF does not facilitate MFA accreditation for locally recruited staff.
All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advanced to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without the assessment of other candidates.
Additional information about working for UNICEF can be found here.
