UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.
At UNICEF, we are committed, passionate, and proud of what we do. Promoting the rights of every child is not just a job – it is a calling.
UNICEF is a place where careers are built: we offer our staff diverse opportunities for personal and professional development that will help them develop a fulfilling career while delivering on a rewarding mission. We pride ourselves on a culture that helps staff thrive, coupled with an attractive compensation and benefits package.
Visit our website to learn more about what we do at UNICEF.
For every child, a chance
In order to increase the fundraising resources and achieve the established goals in the RM&P Strategy (Resources Mobilization and Partnerships) set by the Global Headquarters and Brazil‘s Country Office, the Digital Fundraising team needs extra capacity to implement the strategy and to meet the goals forecasted due to the growth in complexity, number of individual donors, variety of digital subchannels of communication.
How can you make a difference?
Under the supervision and guidance of the Fundraising Officer (Digital), the Fundraising Associate (Digital Platforms) is responsible for executing a broad variety of routine tasks, requiring full knowledge of UNICEF administrative digital platforms related procedures, processes, and policies, being accountable for communications, operational and administrative support services to enhance the smooth running of the digital platforms and related workflow.
Summary of key functions/accountabilities:
I. Communications & Workflow
- Facilitate the communication and workflow of the Digital Unit with the Platforms holsters, vendors and developers to enhance the efficiency and timeliness of operations and outputs.
- Support and follow up daily routine tasks related to the implementation of digital journey improvements and updates.
- Support and follow up daily routine tasks related to the integration with different platforms and tools through APIS and other ways (CMS, E-mail marketing, database, Google Tag Manager, DPO, Vindi SalesForce etc.)
- Support and follow up different actions aimed at improving the UNICEF’s website CMS (WordPress, GGPx, Drupal and owned)
- Support the implementation of SEO (Search engine optimization) strategy.
- Support the implementation of payment and charging solutions for the website.
- Participate in weekly meetings about learnings, optimizations and new ideas with the team and vendor.
- Support the management of financial processes with the web provider
II. Financial and non-financial agreements of individuals giving section
- Support the monitoring of financial and non-financial agreements of individuals giving section in support of UNICEF's mission and objectives and in the implementation of the strategy of fundraising with partners.
- Analyze market trends, identify opportunities and potential partners to establish contact databases.
- Draft UNICEF proposals through targeted presentations for potential partners for the supervisors' approval.
- Monitor and follow up on existing agreements and action plans with corporate partners on a regular basis to ensure targets are met.
- Support in the design of marketing and communication materials for business.
III. Planning, monitoring, and evaluation
- Support the individual’s fundraising area by assisting on quality planning, monitoring and evaluation to improve performance management of the campaigns.
- Make close supervision and monitoring of the vendors and fundraising assets to ensure timely decision making to assure good quality and quantity results in the donors' acquisition process.
IV. Administrative Support & Other Tasks
- Produce periodic and ad hoc reports, dashboards, documents, letters to document the process.
- Conduct research to collect useful digital data of the market through google search, magazines and other information tools related to the digital market.
- Monitor budgets and financial expenditures of section, ensuring compliance with UNICEF rules and regulations, keeping supervisor informed and advised on actions for decision/follow up.
- Provide follow-up on donation justifications, invoices, and check/transfer receipt with the Operations section.
To qualify as an advocate for every child you will have…
Minimum requirements:
- Completion of secondary education is required, preferably supplemented by technical or university courses related to programming, coding, IT or digital related areas.
- Minimum 6 years of professional experience related to javascript, 3CSS, HTML5; and/or with CMS tool (Joomla, Wordpress, DPO, SalesForce, Vindi, Stripe). Understanding of conversion rate optimization (CRO) principles and hacks; clear understanding of data, analytics, metrics and statistics; A/B Testing and Data Analytics experience; willing to learn; CRM tools; SEO.
- Fluency in Portuguese and English. Knowledge of Spanish is an asset.
Other desirable skills:
- Training and experience using MS Word, Excel, PowerPoint, and other UNICEF software such as SharePoint; knowledge of integrated management information systems required.
- Organizational, planning and prioritizing skills and abilities.
- Ability to deal patiently and tactfully with visitors.
- High sense of confidentiality, initiative, and good judgment.
- Ability to work effectively with people of different national and cultural background.
- Ability to work in a team environment to achieve common goals.
- Developing country work experience and/or familiarity with emergency
For every Child, you demonstrate...
UNICEF's values of Care, Respect, Integrity, Trust, Accountability, Sustainability.
Competencies:
- Demonstrates Self Awareness and Ethical Awareness (1)
- Works Collaboratively with others (1)
- Builds and Maintains Partnerships (1)
- Innovates and Embraces Change (1)
- Thinks and Acts Strategically (1)
- Drive to achieve impactful results (1)
- Manages ambiguity and complexity (1)
Familiarize yourself with our competency framework and its different levels:
Competency_Framework.pdf
UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.
We offer a wide range of measures to include a more diverse workforce, including paid parental leave, time off for breastfeeding purposes, and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.
UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority, and discrimination. UNICEF is committed to promoting the protection and safeguarding of all children. All selected candidates will undergo rigorous reference and background checks and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.
UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.
Remarks:
- Candidates must be Brazilian citizens or have a valid work permit.
- All candidates who wish to apply to this Vacancy Announcement are requested to prepare and submit their application in English.
- UNICEF’s active commitment to diversity and inclusion is critical to delivering the best results for children. For this position, eligible and suitable candidates from underrepresented groups (indigenous, black, disable) are encouraged to apply.
General remarks:
Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.
UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.
Final remarks:
All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.
Additional information about working for UNICEF can be found here
