UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.
At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.
UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.
Visit our website to learn more about what we do at UNICEF.
For every child, a calling.
We are committed, passionate, and proud of what we do. Promoting the rights of every child is not a job, it’s a calling.
UNICEF's Global Shared Services Centre (GSSC) in Budapest, Hungary provides services to UNICEF offices globally in the areas of Finance, Human Resources, Payroll and Information Technology. For more information about GSSC please visit our webpage at Global Shared Services Centre (GSSC) and check this YouTube.
How can you make a difference?
The Administrative Assistant is responsible for executing a broad variety of procedural and specialized administrative tasks for the respective sections requiring in-depth knowledge of UNICEF administrative procedures, processes and policies.
If you would like to know more about this position, please review the complete Job Description here.
Key functions, accountabilities and related duties/tasks:
Scheduling
- Schedules broadcast courses, working with broadcast team, and curriculum delivers to ensure that courses are scheduled.
- Work with broadcast team to upload content to AGORA page at completion of broadcast training,
- Regularly supports the review of the content to ensure it is up to date.
- Ensures that broadcast attendees are registered and marked as having completed broadcast courses.
- Monitors course calendar to ensure adequate coverage of various courses.
- Monitors pre-registration of courses to ensure sufficient enrollment.
- Monitors participation and provides/collects data for learning reports as required.
- Generates and disseminates reports on user engagement and course effectiveness.
- Supports analysis of trends in participation to inform adjustments to the delivery strategy.
- Coordinates with regional focal points for organizing invitations and managing communication workflows related to scheduled sessions.
- Provides support to prospective participants as required.
- Provides support on budget revision/preparation as required.
- Supports ongoing monitoring and maintenance of budget allocations for tools and software licenses used by the Global Learning Centre, ensuring sustainability and alignment with strategic priorities.
Procurement
- Maintains up-to-date vendor lists, partners, and consultant rosters.
- Coordinates with the GSSC procurement team for the purchase/renewal of tools and software licenses used by the Global Learning Centre. Supports ongoing monitoring and maintenance of budget allocations for tools and software licenses, ensuring sustainability and alignment with strategic priorities.
Communications and workflow
- Manages incoming and outgoing correspondence, e-mails and telephone calls.
- Communicates routine and some non-routine information pertaining to the work of the team.
- Establishes and maintains the office filing and reference systems, both traditional and digital; and ensures the inter/intra-net websites are up to date and accurate.
Studio broadcasting support
- Provides operational and technical support during live broadcasts from the broadcasting studio.
- Acts as second chair during sessions, assisting with timekeeping, participant engagement and coordination with facilitators.
- Supports pre-session setup and testing of equipment.
- Coordinates with facilitators and producers to ensure smooth delivery of virtual and hybrid sessions.
- Troubleshoots technical issues as needed during the live broadcast.
Facilitation and delivery of selected sessions
- Facilitates and delivers portions of UNICEF’s global induction programme, coordinating logistics and managing participant interaction to ensure a smooth learning experience.
- Delivers, as requested, other live sessions (online and in person) as part of the regular learning initiatives offered by the GLC.
Calendar / meetings / correspondence management
- Maintains office calendar and arranges meetings.
- Takes minutes of meetings, ensuring accuracy, attention to detail and coherence.
As an advocate for every child, you will receive
- A competitive salary which is exempted from paying national income taxes in Hungary on United Nations emoluments. The tax-free salary of this position starts at net HUF 684,059 per month. Please check SalCalcLocal (undp.org) for simulation.
- Hybrid work opportunity
- Holidays and leave (30 days of annual leave per year)
- Parental leave
- Dependency allowance
- United Nations sponsored medical insurance plan
- Pension plan
- Optional life insurance plan
- Access to professional development and learning programs, online learning and learning path
- Access to staff well-being support
- Access to career development support
Please visit Compensation and Benefit site on UNICEF Career page.
To qualify as an advocate for every child you will have…
Education
- Completion of secondary education is required. preferably supplemented by technical or university courses related to the field of work.
Work Experience
A minimum of 5 years of relevant administrative or clerical work experience is required. A completed BA degree from an accredited institution qualifies as 3 years experience and will be counted towards the minimum work experience requirement. Minimum two (2) years of relevant experience is required for candidates holding bachelor’s degree in relevant fields. Master’s degree will be considered additional two years of relevant work experience.
Requirements:
- Experience using MS Word, Excel, PowerPoint and other UNICEF systems.
- Organizational, planning, and prioritizing skills and abilities.
- Ability to work effectively with people of different national and cultural background.
- Ability to work in a team environment to achieve common goals.
Desirables:
- Experience in providing technical support in the broadcasting studio during live sessions
- Knowledge of E-Learning management systems
- Software such as SharePoint; knowledge of integrated management information systems
- Support for a training team (e.g., experience in using software for the production of learning products) is also considered an asset.
- Budgeting experience is considered an asset.
Skills
- Project Management, Collaboration, Problem Solving, Digital Dexterity.
- Experience using MS Word, Excel, PowerPoint and other UNICEF systems.
- Experience in providing technical support in the broadcasting studio during live sessions.
Language requirements
- Fluency in English (Spoken and Written) is required.
- Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset.
Internal applicants from the GSSC are required to complete the Learning Path corresponding to their current level before applying for another position. Additionally, they must attach a snapshot of the completed path to their applications. Applications that do not meet these two minimum requirements will not be considered. For further details on learning paths, please visit the L&D Portal Learning and Development (sharepoint.com).
Applicants must be nationals of Hungary or EU/Schengen countries OR in the possession of a valid long-term Hungarian residence and work permits. Temporary and/or sponsored visas are not accepted. UNICEF GSSC does not facilitate MFA accreditation for locally recruited staff, applicants must be holders of acceptable permits already at the time of application. Applicants with non-EU citizenship must attach copies of their valid Hungarian work permits, otherwise their applications will not be considered.
For every Child, you demonstrate...
UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values
The UNICEF competencies required for this post are…
(1) Builds and maintains partnerships, (2) Demonstrates self-awareness and ethical awareness, (3) Drive to achieve results for impact, (4) Innovates and embraces change, (5) Manages ambiguity and complexity, (6) Thinks and acts strategically, (7) Works collaboratively with others
Familiarize yourself with our competency framework and its different levels.
UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.
UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.
UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.
UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.
Remarks:
As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.
UNICEF’s active commitment to diversity and inclusion is critical to deliver the best results for children.
Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.
UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.
All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.
Additional information about working for UNICEF can be found here.
