Consultancy: Communications and Knowledge Management Consultant, UNGEI and Safe to Learn Consultant - Req. #
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Job no: 583543
Contract type: Consultant
Duty Station: New York
Level: Consultancy
Location: United States
Categories: Education
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Visit our website to learn more about what we do at UNICEF.
For every child, the right to HOPE!
Vacancy Announcement: Consultant
Consultancy Title: Communications and Knowledge Management Consultant, UNGEI and Safe to Learn
Section/Division/Duty Station: Programme Group/NYHQ Education Section - UNGEI
Duration: September 2025 to September 2026
Home/ Office Based: NYHQ/ Remote
BACKGROUND
Purpose of Activity/Assignment:
UN Girls’ Education Initiative (UNGEI) is a global partnership for gender equality in and through education. Our mandate is to catalyse and galvanize action locally, nationally, regionally and global for girls’ education and gender equality in education. The UNGEI Secretariat is governed by UNICEF policies of employment. We strive to uphold feminist and anti-racist principles in how we work and offer flexible work arrangements.
UNGEI’s communications team develops digital and social media content and campaigns to engage new audiences in topics (including ending gender stereotypes, girls’ and women’s rights, young, feminist leadership, school-related gender-based violence) and our programs, including our flagship Gender at the Centre Initiative, the Feminist Network for Gender Transformative Education and Feminist School.
Safe to Learn is a global initiative of 16 partners dedicated to ending violence in schools so that every child can learn in a safe, inclusive, and supportive environment. It brings together governments, international organizations, civil society, and private sector partners to ensure that schools are places where children can thrive and reach their full potential, free from fear and harm.
The communications and knowledge management consultant is a creative, dynamic and exciting role. You will be responsible for creating and disseminating responsive and strategic content to engage audiences across UNGEI platforms, and managing the digital platform including websites, newsletters and social media. For Safe to Learn, you will provide support for the design of publications, website engagement and digital content. This will include refreshing the Safe to Learn brand and ensuring a consistent and appealing visual identity for the Coalition.
Scope of Work:
For UNGEI
As a skilled content maker, you will develop engaging video content (eg reels) for social media, as well as high quality static assets and posts that lean into current trends and conversations online on our issue areas. You will also support on the maintenance of UNGEI’s website and provide support for digital and online events. As an experienced digital specialist, you are familiar with standard tools for email, website and social media management.
For Safe to Learn
For Safe to Learn, you will provide support for the design of publications, website engagement and digital content. This will include refreshing the Safe to Learn brand and ensuring a consistent and appealing visual identity for the Coalition.
The consultant will be responsible for designing and producing high-quality digital assets to strengthen Safe to Learn’s online presence, improve website content, and drive engagement across social media channels. Deliverables will cover static and motion formats, and align with Safe to Learn’s advocacy objectives and branding, along with UNICEF style guidelines.
Specific deliverables and outputs: please see deliverables/outputs table further below.
Terms of Reference / Deliverables
Deliverable 1: UNGEI ORGANIC SOCIAL MEDIA STRATEGY & ASSET DEVELOPMENT
- 12 x digital media plans with actionable and achievable KPIs in line with the overarching communications strategy for UNGEI 2024. Plan to include content & messaging calendar, audience targeting and innovative platform strategies
-12 x sets of digital assets (to include static, motion & video) developed and posted for the promotion of UNGEI core messaging & campaigns, in line with program and communication needs, including for the following programs/campaigns: Ending Gender stereotypes, Ending School-related gender-based violence, Gender at the Centre Initiative, Feminist School, Feminist Network
-Development and management of up to 200 social media tookits / trello boards / platforms to share content with partners
-5 meeting reports of coordination meetings with social media managers from UNGEI partners, including country-level Feminist Youth Coalitions, to facilitate joint social media communications
-12 x reports on digital performance, audience growth, engagement and reach, along with recommendations for optimization
-Up to 48 UNGEI assets developed and stored online
10 September 2026
Deliverable 2: UNGEI Paid media strategy
-2 paid media strategies to engage target audiences in our campaigns
-4 reports on paid media, including recommendations and actions for optimisation
10 September 2026
Deliverable 3: UNGEI Website 30 new web pages, blogs or resources posted on the UNGEI website
-Up to 20 reports, newsletters, briefs or other content developed
-4 quarterly reports delivered on website performance
-Hold 6 check in calls with website development team sharing updates and improvements to site
-Check through and report up to 100 bugs and fixes on Jira the website management platform and to the UNGEI team
10 September 2026
Deliverable 4: UNGEI Online / virtual and in-person events
-Digital management for up to 24 UNGEI or partner led online events, including attending and managing pre-event meetings, developing presentations, scheduling invites, and managing the technical aspects of the call
-Management of up to 12 recording files including editing, file storage and sharing
-Support communications and logistics of up to 5 in-person events, liaising with communications service providers (audio technicians, photographers, others) capturing content for social media and managing digital assets
-Attend up to 48 team meetings to give updates on deliverables
-Attend up to 48 1-1 check in calls with Comms lead to give updates on deliverables
-Participate in up to 20 additional coordination or planning meetings as required to support deliverables and team workflows
10 September 2026
Deliverable 5: UNGEI Email management
-Drafting and sending up to 16 emails to the UNGEI mailing list
-24 checks and responses to the UNGEI email inbox
-Make up to 20 updates to mailing, user and contact lists in Every Action
- Liaise with team members and partners as needed to support planning, alignment, and timely execution of email-related and other communication tasks
10 September 2026
Deliverable 6: Design of STL reports an refresh of branding
- Refresh Safe to Learn branding (logo, colours and font) for STL website and external communications, consulting with Secretariat and providing options for review.
- Design standardized templates for Safe to Learn newsletters, benchmarking assessments, briefs, event invitations and agenda, or other content designed for external dissemination
- Re-design Safe to Learn Call to Action, Programmatic Framework, Diagnostic Tool (including English, Spanish and French versions) from Global Fund to End Violence to Safe to Learn branding and photos (only PDF no Indesign versions available).
- Design up to 10 country benchmarking assessments using agreed template (5 pages)
10 September 2026
Deliverable 7: Strengthen engagement and user experience of STL website
- 4 quarterly reports on website digital performance against agreed KPIs, including audience growth, engagement and reach, along with recommendations for optimization
- Action recommendations for optimization of the website.
10 September 2026
Deliverable 8: Digital Assets Development
- Based on refreshed re-brand of Safe to Learn, provide digital assets to support re-design of STL website.
- 5 infographics that translate key data on violence in schools into accessible visuals
- 12 branded social media cards with advocacy messages, quotes, and statistics.
- 10 banners, posters or digital campaign materials for website and partner use.
- Short animated explainer (1 minute) illustrating Safe to Learn Call to Action
- 5 animated GIFs or looping visuals for social media (e.g., countdowns for events, advocacy messages, transitions for embedding in presentations or reports)
All assets delivered in web- and social-media-optimized formats (JPEG/PNG, MP4, GIF, etc.) Source files (AI, PSD, AE, or equivalent) provided to Safe to Learn Secretariat for future use.
10 September 2026
Qualifications
(1) Education
Design, digital / social media, communications, marketing. Knowledge and experience in gender and/or education is a plus.
Fluency in English mandatory. Fluency in another UN language is highly desirable.
(2) Knowledge/Expertise/Skills required:
• At least 5 years of experience developing compelling content for social media and managing digital platforms
• At least 3 years of experience in working with international organizations, NGOs, CSOs or brands
• Highly proficient in standard design and digital tools, including Adobe, EveryAction/Mailchimp, Hootsuite, Canva as well as standard administrative tools such as Microsoft Office, Google Drive, Trello
• At least 3 years of experience in supporting the planning and organization of campaigns, virtual events, workshops and meetings
• Excellent attention to detail
• Experience working in social impact campaigns is preferred
• An understanding of issues related to gender equality in education and girls’ education required
Requirements:
Completed profile in UNICEF's e-Recruitment system and
- Upload copy of academic credentials
- Financial proposal that will include/ reflect :
- the costs per each deliverable and the total lump-sum for the whole assignment (in US$) to undertake the terms of reference.
- travel costs and daily subsistence allowance, if internationally recruited or travel is required as per TOR.
- Any other estimated costs: visa, health insurance, and living costs as applicable.
- Indicate your availability
- Any emergent / unforeseen duty travel and related expenses will be covered by UNICEF.
- At the time the contract is awarded, the selected candidate must have in place current health insurance coverage.
- Payment of professional fees will be based on submission of agreed satisfactory deliverables. UNICEF reserves the right to withhold payment in case the deliverables submitted are not up to the required standard or in case of delays in submitting the deliverables on the part of the consultant.
Only shortlisted candidates will be contacted and advance to the next stage of the selection process
For every Child, you demonstrate… UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values
Familiarize yourself with our competency framework and its different levels.
UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.
UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.
UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.
UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.
Remarks:
As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.
UNICEF is committed to fostering an inclusive, representative, and welcoming workforce. For this position all candidates, irrespective of gender, nationality, religious or ethnic background, and persons with disabilities, are encourage to apply are encouraged to apply.
Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.
UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.
Humanitarian action is a cross-cutting priority within UNICEF’s Strategic Plan. UNICEF is committed to stay and deliver in humanitarian contexts. Therefore, all staff, at all levels across all functional areas, can be called upon to be deployed to support humanitarian response, contributing to both strengthening resilience of communities and capacity of national authorities.
The selected candidate is solely responsible to ensure that the visa (if applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract.
All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.
Additional information about working for UNICEF can be found here.
Advertised: Eastern Daylight Time
Deadline: Eastern Daylight Time