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UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built. We offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture., coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, the right to HOPE! 

Vacancy Announcement: Consultant

Consultancy Title: UX/UI Product Designer

Section/Division/Duty Station:  Division of Communication and Advocacy (GCA), Digital Strategy Section - NYHQ

Duration: October 8, 2025 to September 29, 2026

Home/ Office Based: NYHQ/ Remote 

BACKGROUND

Purpose of Activity/Assignment: 

The Product Designer will enable UNICEF’s Digital Governance and Platforms Team to offer clear and engaging web products by crafting, testing, and enhancing the features available on our web platform.

Scope of Work:

The Product Designer will tackle design specific tasks assigned and estimated during regular sprint planning

sessions, in coordination with the Product Owner and Design Lead, using our Agile Project Management

Methodology. This consultancy will create and support the integration of an A/B testing framework into UNICEF's UX/UI design process. This work will contribute to the development of intuitive and accessible interfaces and features for UNICEF’s Drupal platform, as well as enhancing the UNICEF.org Design

System, which is an enterprise-level, variable and component based Figma library.

The expected results will include the participation in Sprint Planning and Sprint Demo sessions, along with full demonstration of the design task, and proper handover in Figma with notations for Product, Design, and Development teams, as noted above.

This scope of work is projected as Phase I of what is anticipated to be a broader assignment that may involve

additional phases and deliverables for a possible extended period.

The Product Designer can be remote based, but will work with a team situated in Valencia, Spain. An overlap in working hours is required for this role. 

Terms of Reference / Deliverables

Work Assignment Overview:

The Product Designer will work within 18 Design Sprints to deliver design concepts, functional prototypes, and final design specifications for User Interface (UI) elements within the UNICEF Design System. All work will be created in Figma and integrated into the Drupal enterprise system. Duties per Sprint:

Sprint Planning:

• Attend one Sprint Planning session every three weeks.

• Work with the Product Owner and Design Lead to identify, refine, and estimate design tasks.

• Commit to working on an average of 8 user stories per sprint, with each story requiring approximately 7 hours to complete.

A/B Testing:

• Develop A/B testing approach that integrates with ongoing UX research and UI design work.

• Plan and execute testing of design concepts to improve engagement and conversions.

• Share key insights and recommendations to encourage adoption of A/B testing practices.

Design and Prototyping:

• Develop and prepare design concepts and prototypes for A/B testing and use the results to optimize final design.

• Ensure all designs adhere to accessibility standards and align with the organization’s branding.

• Attend Sprint Demo sessions to present completed or in-progress work, including specifications and documentation for review and approval.

UNICEF Design System:

• Implement Design System roadmap recommendations and updates

• Update Design System components and library based on A/B testing outcomes

Deliverables/ Outputs

Sprint 1 – 18:

User Stories Completed:

• An average of 8 user stories per sprint completed with detailed design files in Figma.

Sprint Demos:

• Participation in one Sprint Demo session per sprint to demonstrate completed or in-progress tasks.

A/B Testing:

• Concise A/B testing framework developed outlining how to integrate this methodology into ongoing UX research and design work.

• Testing of design concepts, including A/B and multivariate tests, planned and executed.

• Results tracked, analyzed and documented.

• Results translated into actionable design recommendations.

• A practical guide (5–8 pages) on incorporating A/B testing in UNICEF’s design and content processes completed.

• One or two internal capacity-building sessions on using A/B testing for design and content optimization.

Design and Prototyping:

• High-fidelity design concepts and functional prototypes for new or enhanced UI elements completed.

• Finalized and updated design specifications within the UNICEF Design System, ensuring the master file remains accurate and consistent.

• Clear documentation provided for deliverables and design handovers to Product, Design and Development teams.

• Annotated Figma files, including interaction details, provided to guide implementation by developers.

UNICEF Design System:

• Key aspects of the Design System enhanced and restructured Styles and component library updated, or new ones created as needed

• Standardized variable and component naming for clarity and consistency

Delivery deadline:

Sprint 1: 28 October 2025

Sprint 2: 18 November 2025

Sprint 3: 9 December 2025

Sprint 4: 30 December 2025

Sprint 5: 20 January 2025

Sprint 6: 10 February 2026

Sprint 7: 3 March 2026

Sprint 8: 24 March 2026

Sprint 9: 14 April 2026

Sprint 10: 5 May 2026

Sprint 11: 26 May 2026

Sprint 12: 16 June 2026

Sprint 13: 7 July 2026

Sprint 14: 28 July 2026

Sprint 15: 18 August 2026

Sprint 16: 18 August 2026

Sprint 17: 8 September 2026

Qualifications

(1) Education

• A professional and educational background or related to design (web, UX/UI, product, user experience, graphic) including:

• A Bachelor’s Degree in Design (web, UX/UI, product, user experience, graphic) or related fields.

• An unrelated Bachelor’s Degree with an additional two years of relevant work experience as outlined below, may also be considered with sufficient demonstrable professional experience in UX/UI fields.

(2) Knowledge/Expertise/Skills required:

• 5 years or more of relevant professional experience in design (web, UX/UI, product, user experience, graphic).

• A strong digital portfolio demonstrating user experience and user interface design.

• Strong communication and presentation skills.

• Proven record of creating intuitive and accessible interfaces and features for large web platforms.

The ability to use and work with product design tools,

including:

Requirements: 

Completed profile in UNICEF's e-Recruitment system and

• Upload copy of academic credentials
• Financial proposal that will include/ reflect :
  • the costs per each deliverable and the total lump-sum for the whole assignment (in US$) to undertake the terms of reference.
  • travel costs and daily subsistence allowance, if internationally recruited or travel is required as per TOR.
  • Any other estimated costs: visa, health insurance, and living costs as applicable.
  • Indicate your availability
• Any emergent / unforeseen duty travel and related expenses will be covered by UNICEF.
• At the time the contract is awarded, the selected candidate must have in place current health insurance coverage.
• Payment of professional fees will be based on submission of agreed satisfactory deliverables. UNICEF reserves the right to withhold payment in case the deliverables submitted are not up to the required standard or in case of delays in submitting the deliverables on the part of the consultant.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process

For every Child, you demonstrate… UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values 

Familiarize yourself with our competency framework and its different levels.

UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.

UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.

Remarks:  

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF is committed to fostering an inclusive, representative, and welcoming workforce. For this position all candidates, irrespective of gender, nationality, religious or ethnic background, and persons with disabilities, are encourage to apply are encouraged to apply.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason. 

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

Humanitarian action is a cross-cutting priority within UNICEF’s Strategic Plan. UNICEF is committed to stay and deliver in humanitarian contexts. Therefore, all staff, at all levels across all functional areas, can be called upon to be deployed to support humanitarian response, contributing to both strengthening resilience of communities and capacity of national authorities.

The selected candidate is solely responsible to ensure that the visa (if applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.