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Communication Officer NOB, Temporary Appointment, Lomé -Togo #134410 (364 days)

Apply now Job no: 584414
Contract type: Temporary Appointment
Duty Station: Lome
Level: NO-2
Location: Togo
Categories: Communication

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, the right to Education

How can you make a difference? 

The objective of this position is to implement and execute the Communication and Advocacy strategy of the Country Program through UNICEF’s own communication channels (online and offline) with a focus on Digital and Youth Engagement.

Main task:

Digital

Under the supervision of the Head of the Communication and Advocacy Unit, contribute to the timely planning and implementation of Togo CO’s Digital Strategy, including all digital engagement components set out in the rolling work plan, in support of the communication and advocacy strategy.

  • Contribute to the implementation and continuous improvement of social media engagement strategies.
  • Produce high-quality digital assets, including videos, visuals, social media plans, infographics.
  • Help to maintain a Community Management and Digital AAP Strategy across all social media platforms, ensuring engagement, reputation risk mitigation, and timely responses. Implement coordination mechanisms to address reputation risks, strengthen trust-building, and manage online criticism. Utilize digital tools for effective moderation and influencer engagement
  • Produce and write social media copy in English and Arabic for platforms including Facebook, X, Instagram, TikTok, WhatsApp, LinkedIn, and YouTube. Select and adapt visual assets (photos, illustrations, videos) for digital use.
  • Contribute to develop, implement, and update digital content plans for social media, ensuring timely execution of campaigns and digital activations.  
  • Support strategic input and digital components of communications campaigns, utilizing trends for real-time engagement.
  • Maintain an editorial calendar for content delivery and campaign milestones, working with country team and agencies to ensure high-quality production of social media assets.
  • Build partnerships with digital influencers to enhance UNICEF's brand perception and audience engagement. Identify key influencers to amplify UNICEF's voice and regularly interact with them. Establish a strategic approach to influencer engagement, ensuring alignment with brand advocacy and crisis communication.
  • Ensure the UNICEF Togo  website is updated, engaging, and supports advocacy, donor visibility, and programmatic objectives. Create compelling bilingual content that meets accuracy and engagement.

Youth Engagement

Help to ensuring youth and adolescent engagement, in line with the work plan, by supporting initiatives that empower 18–24-year-olds as advocates, influencers and co-creators, helping to reach new levels of connectivity, creativity and influence.

  • Collaborate and co-create with powerful youth networks. Identifying and developing routes to engage a broader and more diverse set of young people.
  • Engage youth and adolescents on Social media platforms to act in support of children’s rights through content development and co-creation of campaigns.
  • Manage Social media Togo digital platforms to engage youth audiences with UNICEF (Climate Change, Volunteering …) and TOGO CO advocacy priorities. 
  • Monitor and analyze the audience's response to the digital content promoted on digital platforms and share this knowledge to improve future content planning and production.
  • Provide insight into post-performance and paid reach to optimize social media content and ensure maximum impact

Digital reporting, social listening and evaluation

Contribute to strengthening Togo CO’s investment and capacity in audience analytics and social listening, supporting efforts to track conversations on children’s rights and to monitor and evaluate the effectiveness of online social media activities, including post-performance analysis, for greater impact and continuous improvement

  • Support the development of reports to optimize social media marketing and brand positioning.
  • Collect lessons learned reviews of successful and unsuccessful communication experiences, making recommendations based on data-driven insights.
  • Utilize social media analytics and listening tools (e.g., Talkwalker, Hootsuite, Crowdtangle) to monitor public perception and inform strategic decision-making.

Celebrities, partners and special events

support the maintenance and further development of the Country Office’s contact list of individuals, groups, organizations and fora (including Government, UN, and bilateral counterparts), whose engagement is essential to achieving advocacy and communication objectives and to ensuring active participation in special events and activities that advance the country programme goals.

  • Help organize and generate public support for special events and activities to promote country programme goals.
  • Assist in developing and maintaining close collaboration with mass media, as well as with groups and organizations whose support is essential to the achievement of advocacy and communication objectives.
  • Maintain and update celebrity and partner contact lists/database for the country office.

Support the preparation for briefings and visits of media, Goodwill Ambassadors and other special interest groups. The task includes preparing information materials (e.g., press releases, programme summaries, country fact sheets and media kits).

To qualify as an advocate for every child you will have…

Minimum requirements:

  • Education:  University degree in Communications, Journalism, Public Relations or a related field.
  • Work Experience: At least 2 years of relevant work experience is required
  • Language Requirements: Fluency in French is required. Knowledge of another official UN language (Arabic, Chinese, English, Russian or Spanish) or a local language is an asset.

Desirables:

  • Relevant experience at country level, particularly in development, fragile settings and humanitarian contexts. 

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

The UNICEF competencies required for this post are…

(1) Builds and maintains partnerships

(2) Demonstrates self-awareness and ethical awareness

(3) Drive to achieve results for impact

(4) Innovates and embraces change

(5) Manages ambiguity and complexity

(6) Thinks and acts strategically

(7) Works collaboratively with others 

Familiarize yourself with our competency framework and its different levels.

UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.

UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.

Remarks:

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF is committed to fostering an inclusive, representative, and welcoming workforce. For this position, eligible and suitable female are encouraged to apply.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason. 

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

UNICEF staff members holding fixed-term, continuing, or permanent appointments who are considered to be on abolished post status may apply for this temporary position and, if selected with a start date before 31 December 2025, may take it up as a temporary assignment, in line with UNICEF guidance on separation due to the abolition of posts or staff reduction. They will retain their fixed-term entitlements but will not hold a lien to their abolished post. For other scenarios where a Temporary Assignment may be possible, please refer to Additional guidance on IP to IP temporary assignments after completion of the full TOD.pdf (accessible to UNICEF personnel only).
The conditions of a temporary assignment, including relocation entitlements, will depend on the status of the staff member’s original appointment and may be limited in accordance with applicable UNICEF policies, procedures, and practices in force.

Humanitarian action is a cross-cutting priority within UNICEF’s Strategic Plan. UNICEF is committed to stay and deliver in humanitarian contexts. Therefore, all staff, at all levels across all functional areas, can be called upon to be deployed to support humanitarian response, contributing to both strengthening resilience of communities and capacity of national authorities.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.

Advertised: Greenwich Standard Time
Deadline: Greenwich Standard Time

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