Current vacancies

Contract Duration: 11 months

Working arrangement: Remote

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built. We offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

Scope of work:

Working closely with the Chief of SBC and Chief of Digital Impact and Innovation, the consultant will provide technical support in the design and operationalization of a nationally integrated digital SBC/RCCE ecosystem, aligned with government systems and UNICEF strategy.

Key areas of work include:

1. Digital SBC/RCCE Systems Design & Architecture

● Support the design of a unified digital SBC/RCCE ecosystem, anchored within MoY and aligned with national priorities

● Develop systems frameworks and integration models that position MoY as a central engagement node, while enabling expansion to other ministries

● Define SOPs, governance structures, and coordination mechanisms across MoY, UNICEF, and partners

● Support adaptation of digital tools (e.g., social listening platforms) to the Tanzanian context, ensuring usability within MoY structures

● Establish interoperability and feedback mechanisms linking MoY with other sectors

2. Systems Operationalization & Institutionalization

● Support the rollout and sustained use of digital platforms within MoY and selected line ministries

● Facilitate integration of systems into government workflows and coordination structures

● Facilitate capacity building for MoY and partners, focusing on system adoption and sustainability

● Provide technical support to ensure continuity and institutional ownership

3. Platform Management & Digital Engagement Systems

● Support the management of the U-Report ecosystem (Mainland & Zanzibar), ensuring alignment with MoY priorities and youth engagement strategies

● Guide implementation and use of social listening tools, including adaptation to national and MoY-specific needs

● Support integration of IoGT and other platforms into a unified engagement ecosystem

● Ensure platforms function as two-way channels, feeding insights into MoY and broader SBC programming

4. Technical Support to SBC Campaigns & Youth Engagement

● Provide technical support for digital SBC campaigns and initiatives, particularly those linked to youth engagement and MoY priorities, including Kijana Imara

● In collaboration with child protection, support the integration of birth registration campaigns and other priority government-led initiatives into the broader digital engagement ecosystem

● Ensure campaigns are aligned to and reinforce system-level objectives, rather than operating as standalone activities

● Guide content, targeting, and channel strategies to ensure consistency, quality, and relevance across platforms

5. Emergency RCCE & Rapid Response (System-Linked)

● Support the design and coordination of digital RCCE approaches for emergency preparedness and response, including collaboration with HPS

● Provide technical support for content design and digital deployment during public health emergencies, ensuring alignment with established systems

● Synergy on the use of platforms such as U-Report and social listening tools for real-time feedback, rumor tracking, and adaptive communication

● Integrate emergency responses within existing digital systems to avoid parallel structures

● Create a dashboard to integrate online and off-line feedback mechanisms using ODK and other technologies to strengthen feedback collection working with government frontline workers and volunteers from Red Cross and other partners.

6. Cross-Sectoral Integration & Strategic Support

● Support implementation and alignment of priority SBC initiatives, including Kijana Imara, Afya digital platforms, and other sectoral programmes

● Provide technical input into social marketing campaigns such as FFA (First Foods for Africa), ensuring alignment with digital engagement systems

● Contribute to proposal development, partner engagement, and strategic planning processes

● Support alignment across MoY, other line ministries, internal SBC teams, and external partners

7. Monitoring, Learning & System Optimization

● Establish monitoring frameworks for digital engagement systems, including MoY-linked indicators

● Provide quality assurance to insights, dashboards, and reports across platforms

● Support adaptive learning and continuous system improvement

● Document best practices and lessons to inform scale-up across sectors

If you would like to know more about this consultancy on the detailed deliverables and expected outcomes, please review the complete Terms of Reference here:   TMC0002281 ToR_ext National Digital SBC & RCCE Systems Architect Tanzania.pdf

Minimum requirements:

Education:

• BA - Public Health; Behavioural/Social Sciences; Communication for Development / Social and Behaviour Change (SBC); Health Promotion, Marketing and Audience Engagement (or related fields).

Work Experience:

• Minimum of 8 years of relevant professional experience in Social and Behaviour Change (SBC), Risk Communication and Community Engagement (RCCE), digital engagement, marketing, or related fields.
• Demonstrated experience working with UN agencies, government, and development partners, with a strong track record in multi-sectoral coordination and institutional engagement.

Language Requirements:

• Fluency in English & Swahili (written and spoken) required.

Knowledge/Expertise/Skills:

• Demonstrated expertise in designing and operationalizing integrated digital SBC/RCCE ecosystems, including development of system architectures, platform integration models, implementation roadmaps, and monitoring frameworks.
• Proven ability to translate strategy into scalable operational systems, including integration of digital platforms (e.g., U-Report, IoGT or similar), two-way engagement mechanisms, social listening, and adaptive feedback loops.
• Strong experience in multi-sectoral coordination and government engagement, with the ability to institutionalize digital systems within national structures.
• Experience in designing and facilitating capacity-building processes, with a focus on adoption and sustained use of systems within institutions.
• Strong analytical and writing skills, including development of frameworks, SOPs, technical reports, and system guidance materials.
• Demonstrated ability to guide stakeholders in defining behavioural objectives, audience segmentation, intervention design, and results-based monitoring frameworks, with a focus on continuous engagement systems.

Desirables:

• Experience working on youth engagement initiatives and government-led digital platforms.
• Familiarity with UNICEF digital ecosystems (e.g., U-Report, IoGT) or similar large-scale digital engagement platforms.
• Experience supporting RCCE in emergency or public health contexts.
• Experience in knowledge management, documentation, and learning systems development.
• Strong understanding of digital engagement, social listening, and behavior change in low-resource settings.
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For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.

UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer reasonable accommodation for persons with disabilities throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promoting the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

Qualified candidates are invited to submit the following documents via the online recruitment portal (Talent Management System):

• An up-to-date TMS profile and curriculum vitae (CV)
• Cover letter
• A separate financial proposal  TMC0002281 Financial proposal template_own.docx

Remarks:   If the TOR or financial proposal documents are not visible on certain recruitment platforms, please visit our official page Vacancies | UNICEF Careers.

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Additional information about working for UNICEF can be found here.