UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.
Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.
And we never give up.
For every child, HOPE!
Vacancy Announcement: Consultant
Consultancy Title: Knowledge Management Consultant
Section/Division/Duty Station: Division of Data, Analytics, Planning and Monitoring (OLKM – DAPM ), NYHQ
Duration: June 15 2025 – January 31, 2026
Home/ Office Based: REMOTE
About UNICEF
If you are a committed, creative professional and are passionate about making a lasting difference for children, the world's leading children's rights organization would like to hear from you. For 70 years, UNICEF has been working on the ground in 190 countries and territories to promote children's survival, protection and development. UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations and governments. UNICEF has over 12,000 staff in more than 145 countries.
BACKGROUND
Purpose of Activity/Assignment:
As part of the implementation of UNICEF’s first global KM Strategy in 2021-2022, UNICEF developed a robust community of Knowledge Management practitioners and enthusiasts who have actively engaged in various activities that supported the development of KM across UNICEF’s different offices. Given the continued need to strengthen KM across the organization, there is a need to sustain and deepen the engagement and participation of UNICEF’s global KM community to ensure that key KM priorities are internalized and that offices are able to share experiences and learn from each other. Towards this end, the Organizational Learning and Knowledge Management Unit (OLKM) seeks the support of a Knowledge Management Consultant who already has experience with KM and can support the team in advancing our communication, staff engagement and knowledge sharing efforts.
Scope of Work:
Under the close supervision of the Knowledge Management Manager, the consultant will support the implementation of community activities geared towards building stronger KM implementation in offices. Specifically, the consultant will support in:
• Community management planning and core group coordination
• Roll out of KM community and staff engagement communication efforts
• Planning and delivery of community activities and events
• Implementation of the community recognition programme
Terms of Reference / Specific Deliverables
Community management planning and core group coordination
• 3 Community reports on 90-day community performance
31 July 2025
31 October 2025
31 January 2026
• 3 updated Community management plans for next quarter
31 July 2025
31 October 2025
31 January 2026
Roll out of KM community and staff engagement communication efforts
• 12 communication materials on community activities
• 12 KM topics posted in Viva Engage using a combination of text posts, images, infographics, re-share etc on the same topic
31 January 2026
Planning and delivery of community activities and events
• 6 community events or webinars planned, delivered and reflected in the KM Hub
31 January 2026
Implementation of the community recognition programme
• 1 Concept note of KM Inspirations Award
31 August 2025
• 1 Submission mechanism and promotion defined and rolled out
30 September 2025
• 1 shortlisting and decision-making on winners
30 November 2025
• 1 Award announcement delivered
31 December 2025
Qualifications
(1) Education
• Advance University Degree (Masters) : Knowledge Management, Communications, Business Management, and other related disciplines
(2) Knowledge/Expertise/Skills required:
• At least 2 years of professional experience in the field of Knowledge Management
• Demonstrated community management experience including management of online and offline communities
• Demonstrated experience in event organization and management
• Demonstrated experience in communication and promotion experience (e.g. via newsletters)
• Graphic design experience is an asset
Requirements:
Completed profile in UNICEF's e-Recruitment system and
- Upload copy of academic credentials
- Financial proposal that will include/ reflect :
o the costs per each deliverable and the total lump-sum for the whole assignment (in US$) to undertake the terms of reference.
o travel costs and daily subsistence allowance, if internationally recruited or travel is required as per TOR.
o Any other estimated costs: visa, health insurance, and living costs as applicable.
o Indicate your availability
- Any emergent / unforeseen duty travel and related expenses will be covered by UNICEF.
- At the time the contract is awarded, the selected candidate must have in place current health insurance coverage.
- Payment of professional fees will be based on submission of agreed satisfactory deliverables. UNICEF reserves the right to withhold payment in case the deliverables submitted are not up to the required standard or in case of delays in submitting the deliverables on the part of the consultant.
U.S. Visa information:
With the exception of the US Citizens, G4 Visa and Green Card holders, should the selected candidate and his/her household members reside in the United States under a different visa, the consultant and his/her household members are required to change their visa status to G4, and the consultant’s household members (spouse) will require an Employment Authorization Card (EAD) to be able to work, even if he/she was authorized to work under the visa held prior to switching to G4.
Only shortlisted candidates will be contacted and advance to the next stage of the selection process
For every Child, you demonstrate…
UNICEF’s core values of Commitment, Diversity and Integrity and core competencies in Communication, Working with People and Drive for Results. View our competency framework at: Here
UNICEF offers reasonable accommodation for consultants/individual contractors with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the selection process and afterwards in your assignment.
UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.
Remarks:
Individuals engaged under a consultancy will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants. Consultants are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.
The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.
