UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.
At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.
UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.
Visit our website to learn more about what we do at UNICEF.
For every child, results
UNICEF’s Global Shared Services Centre (GSSC) provides services to UNICEF offices around the world in the areas of Finance, Master Data Management, Human Resources Administration, Payroll & Offboarding, and IT Customer Care. Our mission is to be a Centre of Excellence for the global delivery of efficient services within a culture of customer service, continuous business improvement, knowledge-sharing and innovation to support the effective achievement of UNICEF's program results worldwide.
How can you make a difference?
The Human Resources Assistant manages complex administrative and transactional tasks to the efficient implementation of a broad range of Human Resources functions for all categories of staff in the office, ensuring accurate and timely delivery that is in compliance with UN, UNICEF HR and financial rules and regulations.
The work performed affects not only the timely delivery of processes but also indirectly the delivery of the client departments/divisions/offices’ programmes. The Human Resources Assistant plays a key role, as a member of the team, in providing routine and specialized information both to client’s departments and to more senior members of the team on procedures and the progress of delivery against standards and deadlines.
Key functions, accountabilities and related duties/tasks:
1. Process Accuracy and Compliance:
Ensure all HR, recruitment and payroll processes are administered accurately, in compliance with policies and procedures. Monitor and verify data to uphold the highest standards of accuracy, quality and confidentiality. Ensure data privacy and protection in all activities.
2. Timely Process Completion
Timely and error free processing and financial integrity: Efficiently planning and prioritizing tasks based on the workload and timelines of case requests. This includes keeping abreast of Service Level Agreements (SLA) compliance each month and using daily monitoring reports/systems/dashboards to manage workload effectively. Adherence to procedures and policies, case management guidelines, timelines, and SOPs for maintaining compliance, consistency, and financial accuracy.
3. Knowledge Base Contribution:
Contribute to the process of updating knowledge articles, FAQs, etc. In addition, contribute to the timely update of SOP, step-by-step guides and working documentation.
4. Continuous Improvement and Simplification:
To ensure continuous improvement mindset to identify opportunities to simplify, streamline and standardize the processes in the most effective manner. This in turn should help ensure processes and efficiency maximization.
5. Stakeholder Collaboration:
Collaborate with internal and external stakeholders to ensure effective communication and coordination. For any business process and system related changes, participate in testing that ensures proper calculations.
As an advocate for every child, you will receive
- A competitive salary which is exempted from paying national income taxes in Hungary on United Nations emoluments, with a net minimum monthly salary of HUF 684,000
- Hybrid work opportunity
- Holidays and leave
- Parental leave
- Dependency allowance
- United Nations sponsored medical insurance plan
- Pension plan (contract of six months or more)
- Optional life insurance plan (contract of six months or more)
- Access to professional development and learning programs, online learning and learning path
- Access to staff well-being support
- Access to career development support
To qualify as an advocate for every child you will have…
Minimum requirements:
- Education: Completion of secondary education, preferably supplemented by technical or university courses related to the field of work.
- Work Experience: A minimum of five (5) years of progressively responsible administrative or clerical work experience is required. A completed university degree from an accredited institution will be counted towards the minimum work experience requirement. Minimum two (2) years of relevant experience is required for candidates holding bachelor’s degree in relevant fields. A relevant master’s degree may replace additional two (2) years.
- Skills: Excellent communication, presentation and problem-solving skills, digital tools and systems knowledge are required. Ability to manage tasks and projects effectively and prioritize is required.
- Language Requirements: Fluency in English (verbal and written) is required.
Desirables:
- Relevant experience at country level, particularly in development, fragile settings and humanitarian contexts.
- Knowledge of an additional UN Language (Arabic, Chinese, French, Russian, Spanish) is considered an asset.
Applicants must be nationals of Hungary or other EU/Schengen country OR in the possession of a valid long-term Hungarian residency and work permit. Temporary and/or sponsored visas are not accepted.
UNICEF GSSC does not facilitate MFA accreditation for locally recruited staff, applicants must be holders of acceptable permits already at the time of application. Please attach a copy of your work permit (if applicable). UNICEF shall not accept responsibility or liability to act as a sponsor or to otherwise facilitate the issuance, maintenance, renewal, extension, or conversion of the candidate's residency and/or work permit for employment purposes.
Remarks: Requirement for internal applicants
Internal applicants from GSSC are required to complete the GSSC Learning Path corresponding to their current level before applying for another position. Additionally, they must attach to their application a screenshot from Agora, clearly demonstrating completion of the learning path. Internal applicants that do not comply with these requirements will not be considered. For further details on learning paths, please visit the Learning and Development portal
For every Child, you demonstrate...
UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values
The UNICEF competencies required for this post are…
(1) Builds and maintains partnerships
(2) Demonstrates self-awareness and ethical awareness
(3) Drive to achieve results for impact
(4) Innovates and embraces change
(5) Manages ambiguity and complexity
(6) Thinks and acts strategically
(7) Works collaboratively with others
Familiarize yourself with our competency framework and its different levels.
UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.
UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.
UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.
UNICEF appointments are subject to medical clearance. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.
Remarks:
As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.
UNICEF is committed to fostering an inclusive, representative, and welcoming workforce.
Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.
UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.
Humanitarian action is a cross-cutting priority within UNICEF’s Strategic Plan. UNICEF is committed to stay and deliver in humanitarian contexts. Therefore, all staff, at all levels across all functional areas, can be called upon to be deployed to support humanitarian response, contributing to both strengthening resilience of communities and capacity of national authorities.
All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.
Additional information about working for UNICEF can be found here.
