Summary:

Primary focus on Loyalty programme and associated digital implementation
Deliver business or systems analysis to support design of medium/high complexity projects.
Align and harmonise business requirements across banners.
Support system change delivery

Responsibilities:

- Gather business requirements by working with business owners and stakeholders

- Do hands on functional and systems analysis and testing work for projects assigned

- Liaise effectively with internal programme and project owners, vendor and offshore development teams when required

- Establish and maintain good working relationship with other IT functional areas across the group

- Have a solid understanding of the IT architecture and business processes in your area to be a 'trusted business advisor'

- Support training, testing and deployment activities within the programme

- When necessary provide day to day support to business end users

- Support IT Director and programme manager on delivery coordination as required

- Strong cost/benefit focus to ensure effort is focused on true business value