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Job no: 535298
Work type: Full time
Location: Quarry Bay 鰂魚涌
Job posting date:

Wellcome is the largest and longest established supermarket brand in Hong Kong with an extensive network of over 280 stores. Wellcome is committed to providing one-stop shopping convenience to customers through quality products at competitive prices and friendly service to serve the needs of different customers. We welcome applications from high calibre candidates to join our expanding team.

Demand & Supply Planning Manager

Is this your next challenge in Supply Chain?

  • Lead a team of inventory officers to manage inventory planning and daily replenishment to DC based on forecast, promotion schedule and display requirement.
  • Analyze actual product demand, research demand drivers, seasonal demand, market situation, refine the forecast to reflect updated sales momentum, and adjust inventory plans for normal, festive, seasonal ranges accordingly.
  • Drive new product launch planning process. Evaluate and optimize product’s minimum order quantity and replenishment lead time with Product Development and Commercial Team
  • Coordinate with Commercial team to ensure sales forecast accuracy and align on new range, seasonal and promotion forecast.
  • Collaborate with cross departmental teams to drive and deliver new business initiatives, new product and marketing campaign, etc.
  • Prepare purchase plan and release orders to vendors to ensure products arrive at the right time to meet the demand.  Balance the inbound volume to ensure receiving capacity is used effectively and efficiently
  • Ensure accurate and timely replenishment of overseas sourcing products. Closely monitor incoming shipping activities from overseas.
  • Monitor key supplier performance and meet them in periodic basic.  Build strategical relationship with suppliers to manage forecast and identify improvement opportunities on planning and stock availability.
  • Optimize inventory level at warehouse while maintaining high service level; identify root cause and resolve out-of-stock/excess stock situation. Identify stock transfer opportunities across Banners and evaluate air freight necessity to mitigate impact on availability
  • Define the stock push and allocation strategy to ensure optimal level of inventory at different store profile to drive sales and maintain a healthy level of availability and inventory holding at stores.
  • Prepare regular reports and analysis for management review; develop and implement actions plan with commercial and DC for any out of stocks and over stocks issues. Timely review and adjust actions to achieve KPI on service level, out of stock availability and inventory targets.
  • Establish strategy and best practices for team members to ensure achievement of overall business, availability and inventory objectives. Work with the senior management team to translate strategy into specific performance goals and departmental objectives.
  • Achieve company target and carry out other duties as required by the business.
  • Provide coaching and people development to the Team


Do you have experience in Demand & Supply Planning?

  • Degree holder, preferably in Supply Chain management or relevant discipline
  • Minimum 8 years of experience in Demand Planning / Supply Planning / Inventory Planning, with at least 2 years in managerial level, preferably in Retail or FMCG
  • Detailed oriented and sensitive to figures, well organized and able to work independently
  • Strong leadership, analytical, root cause analysis and problem-solving skills
  • Self-motivated with positive attitude and mindset and willing to take challenging
  • Competent to work in a fast-paced and dynamic retail environment which require multi-tasking skills, flexibility and adaptability
  • Strong Communication skill, fluent in Cantonese and English
  • Familiar with MS Excel and experience in Demand / Supply planning system is an advantage
  • Shipping / Import knowledge is an advantage

DFI Retail Group is an equal opportunity employer and responsible for ensuring that all personal information collected from each Candidate presented to DFI Retail Group is used for recruitment purposes only and the personal data will be kept and handled confidentially. We will retain the applications of candidates not selected for a period of no more than 24 months. The data collection process is in accordance with all applicable laws and compliant with the Code of Practice on Human Resource Management.

To find out more about Our Businesses and Our People, please visit our website:

Issued by The Dairy Farm Company, Limited

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