IT Analyst I
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Job no: 535248
Work type: Staff Full-Time
Location: Main Campus (Gainesville, FL)
Categories: Information Technology
Department:61040000 - VPBA-TECHNICAL SERVICES
| Classification Title: |
IT Analyst I
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| Job Description: |
The position provides Business Affairs Departments with Information Technology based support and application programming expertise. The position will be responsible for troubleshooting and resolving highly complex software and hardware issues as well as assisting with the management and coordination of application system specifications. These applications and systems consist of multiple Building Automation System Servers, Campus Energy Analytics Software, Industrial Process Control Systems, GIS and various other department software packages. Responsible for assisting the IT Manager in efforts to create and maintain centralized UF IT security policies, standards, and procedures. The position will also be responsible for assisting department personnel with enterprise risk assessments as they arise.
Software Application and Hardware System Support - The position's responsibilities also include assisting the management and troubleshooting of various department servers and industrial control system applications. This includes ensuring all applications, databases, and operating systems are updated, patched and backed-up. The position will also serve as a technical consultant and must have a broad knowledge of multiple computer environments, platforms and current technologies. The position will interface with university IT staff and department end-users to resolve issues involving university level IT policy, standards, requirements, and procedures as they pertain to industrial and low voltage automation systems.
Software Programming/Development- Utilizing the department's software applications and data sources, the position will be responsible for learning the various programming protocols and languages. These functions will require database administration experience in MySQL and MSSQL, as well as programming and scripting experience with languages such as PHP, PowerShell, Axon, Python, JavaScript, etc.
Mobile Device Management - Utilizing the University’s software applications and data sources, the position will be responsible for daily support of iPhones and iPads using iTunes and UF’s Jamf cloud enterprise application.
IT Equipment System Management - The position will assist and be responsible for the management and tracking of all industrial control embedded and specialized devices and tools connected to the UF network. This includes coordination of IP address assignments and application protocol addressing, etc.
Valid Florida Driver’s license required at time of appointment.
NORMAL WORK SCHEDULE:
-Monday through Friday, 08:00 am to 05:00 pm.
Flexibility to adjust work schedule is required to meet department demand of occasional evening or weekend work (including emergency situations) to ensure business operations are functioning optimally during extended hours.
Emergency situations may include computer or server failures, application issues, or other IT-related problems.
This position is considered essential personnel in the event of an emergency campus closure.
A criminal background will be conducted.
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| Expected Salary: |
Commensurate based on education and experience.
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| Minimum Requirements: |
Associate's degree; or a high school diploma or equivalent and two years of relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.
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| Preferred Qualifications: |
- Intermediate knowledge of Windows Server operating system administration.
- Experience in automation/scripting with PowerShell.
- Experience in OS image creation and deployment.
- Experience with virtualization technologies (Citrix, Hyper-V, VMware, etc.).
- Experience with Database management software/systems (MySQL, SQL, etc.).
- Ability to plan, organize and coordinate work assignments with minimal supervision.
- Ability to communicate technical information clearly too non-IT staff of supported units.
- Ability to work effectively with IT Manager and staff.
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| Special Instructions to Applicants: |
In order to be considered, you must upload your cover letter and resume.
Application must be submitted by 11:55 p.m. (ET) of the posting end date.
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| Health Assessment Required: |
No |
Advertised: Eastern Daylight Time
Applications close: Eastern Daylight Time
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