Job Description: |
Building Management and Oversight
- Provide support and oversight to all staff during assigned shift; assist with information, problem-solving, and special tasks as needed
- Maintain a safe and secure environment by preventing unauthorized activity in and around the facility; coordinate with University Police as needed
- Responsible for opening or closing the building and conducting frequent walk-throughs of the facility for safety and security concerns
- Respond to building emergencies and critical incidents; direct staff in appropriate response actions, assist emergency personnel, and ensure timely documentation and communication with supervisors
- Uphold and enforce all university and RU policies, followed by students, staff, and building users
- Ensure compliance with safety standards, ADA requirements, and other applicable regulations
Event & Facility Support
- Serve as host and building management representative for meetings, conferences, events and other functions; collaborate with event team and clients to confirm all arrangements and resolve issues promptly
- Review and verify room diagrams and set-ups to ensure equipment, audiovisual, room furnishings, and amenities are delivered, and fully operational according to customers’ specifications
- Assist with room and equipment set-ups and breakdowns to ensure high standards of service and excellent guest experience
- Provide timely access to rooms and the facility to support staff and guests
Hotel Operations
- Support hotel operations, assisting with guest check-in, delivering linens and amenities, and resolving issues with furniture or appliances
- Assist hotel staff with guest inquiries and address any concerns presented during their stay
- Perform laundry duties operating commercial laundry equipment
Building Inspection
- Conduct regular inspections of all RU facilities to detect cracks in walls, ceilings, and foundations
- Identify signs of damage, mold, wear and tear, fire hazards and clutter around any safety equipment
- Periodically monitor adjacent grounds and parking areas to deter theft, vandalism, and unauthorized use
Reporting & Documentation
- Notify leadership or supervisors promptly of situations requiring urgent attention or that are categorized as essential, as well as report hazards, security issues, and improperly parked vehicles
- Complete detailed end-of-shift reports summarizing key information related to building operations, inspections, staffing, events, safety, security, and maintenance
- Submit maintenance work orders for issues requiring attention and follow up as needed
- Provide recommendations to supervisors regarding policy, operating guidelines, and procedures for continuous improvement
- Manage Lost & Found, including logging items, maintaining organization, and performing monthly clean-outs
- Complete incident report for any incidents that happen in the building during the shift
Other Duties
- Performs special projects, tasks, and other duties as assigned to support departmental needs
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Preferred: |
- Knowledge of on-site building and/or event management
- General audio-visual knowledge
- Experience reviewing event diagrams and coordinating set-ups to meet client specifications
- Proficiency with computers and basic software applications
- Communication skills (verbal and written)
- Customer service skills
- Interpersonal skills
- Ability to work on a team and collaborate effectively to achieve department goals
- Problem-solving skills and positive attitude
- Function effectively in a fast-paced environment with frequent interruptions
- Handle multiple projects or tasks simultaneously
- Understand, interpret, and apply rules, regulations, policies, and procedures
- Reliable, punctual, and self-motivated with minimal supervision
- Ability to manage emergencies calmly and effectively, as needed
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Special Instructions to Applicants: |
In order to be considered, you must upload your resume and professional references.
Criminal background check is required.
Normal Work Schedule:
This requisition is recruiting two positions.
- Shifts are mornings, evenings, and overnight.
- Alternating weekends are required.
- Flexibility to adjust schedule as needed is required.
Application must be submitted by 11:55 p.m. (ET) of the posting end date.
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