End User Computing Specialist I

Associate's degree; or a high school diploma or equivalent and two years of relevant experience.

Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience, but does not negate the minimum degree requirement(s).

• Configuring and troubleshooting AV technology
• Configuring and troubleshooting Windows and MacOS based computers
• Providing support for instructors in potentially high-stress situations

About UF Information Technology 

Led by Vice President and CIO Elias Eldayrie, the eight departments comprising UFIT are: Academic Technology; Applications, Development, and Integrations; Business Center; Customer Experience and Resource Planning; Data Platform and Analytics; Information Security Office; Infrastructure and Communication Technology; and Research Computing. UF Information Technology (UFIT) enables teaching, learning, research, and service on campus and across the region with state-of-the-art enterprise IT systems, including SEC and SUS universities, and the opportunity to teach using HiPerGator. For more information about UFIT and its goals and governance, visit https://it.ufl.edu/about-ufit/strategic-plan/.

About the University of Florida

One of America’s all-around best universities, the University of Florida drives future-making education, eye-opening discoveries, life-saving health care, and community-building collaboration for our state, our nation, and our world. UF is in Gainesville, a city of approximately 150,000 residents in North-Central Florida, 50 miles from Florida’s West Coast, 67 miles from the Atlantic Ocean, and within a 2-hour drive to large metropolitan areas (Orlando, Tampa, Jacksonville). The beautiful climate and extensive nearby parks and recreational areas afford year-round outdoor activities, including hiking, biking, and nature photography. UF’s large college sports programs, museums, and performing arts center support various activities and cultural events for residents to enjoy. Learn more about what Gainesville has to offer at Visit Gainesville.

 Exceptional Benefits

UF provides various leave programs based on an employee’s salary plan, including vacation, sick leave, holidays, personal leave days, and paid family leave. In addition to paid time off, the University of Florida offers a very competitive benefits package.

$20.72 an hour

Associate's degree; or a high school diploma or equivalent and two years of relevant experience.

Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience, but does not negate the minimum degree requirement(s).

• Training and certifications with AV technology (e.g. Crestron) or computer management (e.g. A+, Microsoft)

• Experience with Audio Visual wiring and technologies
• Experience with Windows and MacOS computers

• Exemplary communication skills; ability to explain complex, highly technical information to non-technical colleagues using clear, simple language

• Awareness of current standards and trends in AV, IT and emerging technology

• Manage multiple tasks to deadlines; communicate progress at regular intervals
• Superior analytical and problem-solving abilities

• Provide excellent service through professional and courteous interactions with internal and external customers while meeting business needs
• Florida driver's license required

Work visa sponsorship is not available for this position

A Level 2 Criminal Background Screening is required.

Applicants are required to submit the following with their application:

• Cover Letter
• Resume
• List of professional references with contact information (Minimum of 3 with one from a previous or current supervisor)

The application must be submitted by 11:55 p.m. (E.T.) of the posting end date.