Administrative Assistant II-Early Steps
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Job no: 539011
Work type: Staff Full-Time
Location: Jacksonville Campus
Categories: Office/Administrative/Fiscal Support, Veteran's Preference Eligible
Department:30090000 - JX-PEDIATRICS-JACKSONVILLE
| Classification Title: |
Administrative Assistant II-Early Steps
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| Classification Minimum Requirements: |
High school diploma or equivalent and four years of relevant experience or an equivalent combination of education and experience. |
| Job Description: |
Serves as the first point of contact for all patients referred to the Northeastern Early Steps Program; Responds to calls from patients, physicians, and other community providers; Schedules patients for initial eligibility evaluation appointments; Assigns case managers to new referrals; Enters demographics and patient information into Statewide Data System; Provides evaluation results to primary care physicians; Maintains current referral forms for primary referral sources. Functions in a lead intake role related to position responsibilities.
Responds to telephone calls from referral sources which includes: identifies reason for referral with patient via conversations with patients/referral sources. Communicates with families the procedures and guidelines for referrals, answer questions, collects insurance documentation and demographic information; schedule patients for evaluation appointment based on identified concerns, and assign case manager. Mail out confirmation letters, maintain appointment schedule and update files. Enter demographics and patient information into Early Steps Statewide Data System, EPIC and verifies Medicaid eligibility. Serves as the EPIC Team Lead for the Intake Team.
Checking of the NELES referral inbox and taking referrals as necessary putting them on the referral log.
Updates the Intake Procedures when changes occur to the process
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| Expected Salary: |
$19.16 - $23.95 per hour depending on education and experience
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| Required Qualifications: |
High school diploma or equivalent and four years of relevant experience or an equivalent combination of education and experience.
This position requires a Level II background check including fingerprinting.
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| Preferred: |
Associates degree and four years clerical/customer service experience preferred, ideally in a health care or education serving pediatrics population. One year computer imputing data and reviewing patient demographic material preferred.
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| Special Instructions to Applicants: |
This is a time-limited position. Time limited positions are based on circumstances, such as funding sources, which control the length of time for which the position is available.
Background Check is Required.
To be considered you must upload your Cover Letter, Resume/CV, and 3 References.
University of Florida College of Medicine – Jacksonville: Visit this link to watch the video.
Application must be submitted by 11:55 p.m. (ET) of the posting end date.
Degrees earned from an education institution outside of the United States are required to be evaluated by a professional credentialing service provider approved by the National Association of Credential Evaluation Services (NACES), which can be found at http://www.naces.org/.
The University of Florida is a public institution and subject to all requirements under the Florida Sunshine and Public Records laws. If an accommodation due to a disability is needed to apply for this position, please call (352) 392-2HRS or the Florida Relay System at (800) 955-8771 (TDD). Hiring is contingent upon eligibility to work in the US. Searches are conducted in accordance with Florida's Sunshine Law.
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| Health Assessment Required: |
No |
Advertised: Eastern Standard Time
Applications close: Eastern Daylight Time
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