End User Computing Spec II

Associate's degree and two years of relevant experience; or a high school diploma or equivalent and four years of relevant experience. Appropriate college coursework may substitute at an equivalent rate for the required experience.

Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience, but does not negate the minimum degree requirement(s).

UF Information Technology (UFIT) is currently seeking an intermediate level Learning Spaces Technician to join Academic Technology, a unit within UFIT.

UF Information Technology (UFIT) enables teaching, learning, research, and service on campus and across the region with state-of-the-art enterprise IT systems, including SEC and SUS universities, and the opportunity to teach using HiPerGator.

The Academic Technology Learning Spaces Support team is responsible for the installation, configuration, and support of all technology and equipment in roughly 275 classrooms across campus. The team also supports multiple computer labs, conference rooms and digital signage services. This work includes real-time on-site and remote support/consultations for faculty.

Some key responsibilities and characteristics of this position are:

• Configuring and troubleshooting AV technology   
• Configuring and troubleshooting Windows and MacOS based computers
• Providing support for instructors in potentially high-stress situations

About UF Information Technology 

Led by Senior Vice President and CIO Elias Eldayrie, the nine departments comprising UFIT are: Academic Technology; AI² Center; Applications, Development, and Integrations; Business Center; Customer Experience and Resource Planning; Data Platform and Analytics; Information Security Office; Infrastructure and Communication Technology; and Research Computing. UF Information Technology (UFIT) enables teaching, learning, research, and service on campus and across the region with state-of-the-art enterprise IT systems, including SEC and SUS universities, and the opportunity to teach using HiPerGator. For more information about UFIT and its goals and governance, visit https://it.ufl.edu/about-ufit/strategic-plan/.

About the University of Florida

One of America’s all-around best universities, the University of Florida drives future-making education, eye-opening discoveries, life-saving health care, and community-building collaboration for our state, our nation, and our world. UF is in Gainesville, a city of approximately 150,000 residents in North-Central Florida, 50 miles from Florida’s West Coast, 67 miles from the Atlantic Ocean, and within a 2-hour drive to large metropolitan areas (Orlando, Tampa, Jacksonville). The beautiful climate and extensive nearby parks and recreational areas afford year-round outdoor activities, including hiking, biking, and nature photography. UF’s large college sports programs, museums, and performing arts center support various activities and cultural events for residents to enjoy. Learn more about what Gainesville has to offer at Visit Gainesville.

 Exceptional Benefits

UF provides various leave programs based on an employee’s salary plan, including vacation, sick leave, holidays, personal leave days, and paid family leave. In addition to paid time off, the University of Florida offers a very competitive benefits package.

$25.38 - $28.74 commensurate with experience

Associate's degree and two years of relevant experience; or a high school diploma or equivalent and four years of relevant experience. Appropriate college coursework may substitute at an equivalent rate for the required experience.

Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience, but does not negate the minimum degree requirement(s).

The ideal candidate will possess the following education, experience, and skills:

EDUCATION & TRAINING

• Bachelor’s degree in computer science, business administration, or a related field

EXPERIENCE

• Higher education technology pedagogy Microsoft enterprise environments
• Enterprise networks
• Managing AV systems

 SKILLS

• Excellent written, verbal, and interpersonal communication skills, as well as the ability to work collegially and interact effectively with all constituencies. 
• Excellent organizational skills and an ability to prioritize and complete simultaneous projects with minimal supervision
• Accuracy, attention to detail, and a customer service-oriented approach and mindset

Work visa sponsorship is not available for this position.

This is not a remote work position and is located in Gainesville, FL.

A Level 2 Criminal Background Screening is required. 

Applicants are required to submit the following with their application:

• Cover Letter
• Resume
• List of professional references with contact information (Minimum of 3 with one from a previous or current supervisor)

The application must be submitted by 11:55 p.m. (E.T.) of the posting end date.