| Job Description: |
Career Ambassadors will be trained to:
- Deliver exceptional, student-centered customer service across all C3 touchpoints, including phones, front desk interactions, Drop-In sessions, career planning appointments, and employer/student referrals
- Conduct résumé, cover letter, and CV reviews
- Support students in developing LinkedIn profiles and personal statements
- Coach students on interview preparation, professional communication, and job/internship search strategies
- Teach students how to navigate key career technologies and platforms – such as labor market data tools, major and career exploration systems, resume and mock interview software, and LinkedIn features – by demonstration step-by-step usage and guiding peers in applying insights to their own career goals.
- Provide guidance on industry concepts, basic career terminology, and experiential learning opportunities
- Offer inclusive and confidence-building support to students selecting clothing in the Molm Family Gator Career Closet
Outreach, Facilitation & Campus Engagement
- Facilitate career development presentations for classrooms, student organizations, and campus partners on topics such as résumé writing, career design, experiential learning, and professionalism
- Represent the C3 through tabling events, workshops, orientations, and campus-wide initiatives
- Serve as a peer educator and visible ambassador for career readiness across campus
Operations, Leadership & Special Projects
- Support the daily operations of the Molm Family Gator Career Closet, including customer service, inventory support, data tracking, and maintaining a professional environment
- Assist with Career Showcase and other major C3 programs and events
- Participate in special projects related to student career development, employer engagement, resource creation, and Career Foundations initiatives, including collaborative efforts that strengthen connections between students and industry partners.
- Attend monthly professional development sessions, ongoing trainings, and supervisory coaching
- Manage administrative tasks such as logging student information, responding to emails, and contributing to team processes
Skills Developed (NACE Career Competencies):
This position offers extensive growth in the following competencies:
- Communication: Build strong written and oral communication through peer coaching and presentations
- Teamwork: Collaborate with varied student and staff teams while supporting shared goals
- Professionalism: Maintain reliability, integrity, and accountability in all aspects of service
- Career & Self-Development: Gain direct exposure to career resources, receive mentorship, and reflect on your career path
- Community and Belonging: Contribute to a welcoming and respectful environment for all Gators
- Leadership: Take initiative and demonstrate responsibility in assigned duties
- Technology: Utilize digital platforms for service delivery, scheduling, and content development
- Critical Thinking: Apply sound judgment when advising students and managing competing tasks
Work Schedule
The Career Connections Center is open Monday–Friday, 8:00 a.m.–5:00 p.m.
Career Ambassadors work approximately 10-20 hours per week during regular business hours.
During peak seasons (e.g., Career Week), some evening hours (5:00 p.m.–9:00 p.m.) may be required based on team needs.
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