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Responsible for creating audit data sets using Excel and PCard bank‑provided software and ensuring appropriate PCard post‑audit review. Post‑audits PCard transactions to ensure compliance with university policies and source‑of‑funds rules. Uses Concur, Detect By Oversight, bank‑provided software, and internal spreadsheets to identify, document, and investigate high‑risk transactions and works with departments to rectify issues. Supports other PCard team members working with departments to resolve identified issues.
Troubleshoots transaction and accounting challenges including Concur cardholder maintenance, departmental reconciliation, and commitment control. Works with departments and Accounts Payable to resolve PCard vouchers in budget error.
Responds to customer inquiries made by phone, email (SalesForce), and chat (Teams).
Supports campus by initiating or attending departmental site visits; participates in or leads webinars (Teams or Zoom) teaching campus about PCard (UFGO, Fiscal On‑Boarding, and departmental requested or offered sessions).
Sets agenda and takes minutes of PCard Committee meetings.
Updates PCard training (online), PCard application, and website content. Ensures alignment between PCard training, PCard website, and partner websites.
Assists with PCard applications including evaluation of requests for cards with higher limits. Performs periodic reviews of existing cardholder accounts for usage, spend limits, and profiles, and closes or adjusts accounts as needed.
Supports ERP implementation (Workday) as it relates to PCard. Duties may include process documentation and mapping, requirements gathering, communication with end users and partner schools, and testing. Makes recommendations for improvements to the PCard program.
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