Quality Officer

Master’s degree in an appropriate area and five years of relevant experience; or a bachelor’s degree in an appropriate area and seven years of relevant experience. Experience should include experience in health care quality or performance improvement programs.

The University of Florida, Department of Emergency Medicine, is seeking a Quality Officer to join our team to serve as the administrative lead for departmental quality assurance, patient safety, and Just Culture initiatives across multiple emergency department sites.

The Quality Officer will work in close collaboration with the Vice Chair of Clinical Affairs, the Physician Director of Quality (PDQ), and site-based PDQs to develop, implement, and sustain comprehensive quality and patient safety initiatives.

This individual will lead performance improvement efforts, drive data-informed decision-making, and ensure alignment with UF Health Shands quality and service goals

The UF Department of Emergency Medicine proudly maintains an affiliation with UF Health Shands Hospital, a distinguished 1,162-bed teaching facility renowned for its Level 1 trauma center and cutting-edge burn center. As the primary referral center for North Central Florida, our institution stands as a beacon of excellence in healthcare. This affiliation underscores our commitment to top-tier medical care and innovation.

Key Responsibilities:

Performance Improvement Leadership

• Co-lead all aspects of the department’s performance improvement (PI) program
• Identify priorities, implement initiatives, and track outcomes across ED sites
• Partner with interdisciplinary teams and IT to monitor data-driven patient care outcomes
• Support faculty in designing and executing improvement initiatives
• Lead and contribute to PI-related education and training

Quality & Patient Safety Champion

• Serve as a visible leader promoting a culture of safety, quality, and accountability
• Act as a key liaison across clinical, nursing, administrative, and medical staff groups
• Deliver high-impact reports and communications to stakeholders
• Drive continuous improvement in safety, effectiveness, efficiency, and patient-centered care

Data Analytics & Reporting

• Collaborate with leadership and IT teams to analyze and interpret clinical data
• Ensure integrity, standardization, and oversight of quality data collection processes
• Support peer review and patient safety reporting workflows
• Contribute to scholarly work, including presentations, reports, and publications

Risk & Patient Experience Collaboration

• Partner with Risk Management, Self Insurance Program, and Patient Experience teams
• Assist in event review and follow-up actions

Education & Culture Development

• Provide formal and informal education on quality improvement methodologies
• Support clinicians in improving patient outcomes, cost effectiveness, and experience

Normal Schedule: Monday–Friday, 8:00 AM–5:00 PM

The City of Gainesville:

Gainesville, home to the University of Florida, is ranked #1 best city to move to in Florida by USA Today. Centrally located in North Florida, it offers a blend of small-town charm and big-city amenities, with close proximity to major airports, family entertainment, and some of the best beaches in the world. Known for its beautiful landscapes and urban forest, Gainesville is a hidden gem that provides year-round outdoor activities, award-winning college sports, and a rich cultural scene. The University of Florida and UF Health are the leading employers in the area, making Gainesville an excellent place to work and raise a family. Learn more about Florida’s premiere health system, UF Health, and the advantages of living in Gainesville at UF Health Destination.

The annual salary ranges between $85,000 - $93,000 and is commensurate with education and experience.

At the University of Florida, we are committed to the well-being and professional growth of our employees. Our benefits package is designed to support your health, work-life balance, and financial security:

• Generous Paid Leave: Enjoy 22 days of paid vacation, 13 days of paid sick leave, 11 paid Holidays, and 8 weeks of paid parental leave.
• Individual and Family Health Insurance Benefits
• State of Florida Retirement Plan Options
• State of Florida Basic Life Insurance
• Public Service Loan Forgiveness Eligible Employer
• Professional Development Opportunities
• Flexible work schedules and remote work options
• Wellness Programs available to employees

For more details on our comprehensive benefits, visit UF Benefits.

Master’s degree in an appropriate area and five years of relevant experience; or a bachelor’s degree in an appropriate area and seven years of relevant experience. Experience should include experience in health care quality or performance improvement programs.

• Demonstrated ability to work effectively with people, data, and processes within a complex healthcare environment.
• Professional licensure as a Registered Nurse (RN) or experience in clinical healthcare delivery or advanced knowledge of clinical healthcare delivery roles and responsibilities.
• Advanced knowledge and use of IT systems, tools, business intelligence solutions, data analysis, and reporting.
• Demonstrated knowledge of risk management processes, PDSA and rapid cycle improvement systems, and root cause analysis.
• Knowledge of analytic techniques and metrics used in analysis of healthcare data.
• Experience preparing and presenting information.

To be considered, candidates must submit the following documents:

• A cover letter detailing relevant experience and qualifications.
• A current resume/CV.

For questions, please reach out to EM-Careers@ufl.edu

Application must be submitted by 11:55 p.m. (ET) of the posting end date.